We are currently seeking a temporary Contracts Manager to oversee the delivery of voids works for a leading social housing provider in North London. This is a key role responsible for managing voids contractors, ensuring properties are turned around efficiently, safely and to the required standard, while maintaining strong performance, compliance and value for money.
Day-to-day of the role:
- Oversee the management of voids contracts across a portfolio of social housing properties.
- Manage the performance of voids contractors, ensuring works are completed on time, within budget and to the agreed quality standards.
- Carry out property inspections to assess void works, prepare specifications and review completed works.
- Monitor contractor performance against KPIs, service standards and contractual obligations.
- Ensure all void works are delivered in line with health and safety legislation, compliance requirements and internal policies.
- Work closely with internal teams, contractors and stakeholders to minimise void turnaround times and maximise re-let performance.
- Review costs, variations and invoicing to ensure strong budgetary control and value for money.
- Investigate performance issues, resolve disputes and drive continuous improvement across voids delivery.
- Support the wider property team with operational oversight and provide cover for senior management where required.
Required skills & qualifications:
- Significant experience in contract management of voids, repairs or maintenance within a social housing environment.
- Strong track record of managing external contractors and holding suppliers accountable for service delivery.
- Experience carrying out inspections, preparing specifications and monitoring the quality of completed works.
- Good understanding of KPI management, contractor compliance and performance reporting.
- Knowledge of relevant housing, health and safety, and statutory compliance requirements.
- Strong IT skills, including experience using databases and Microsoft Office packages.
- Excellent communication and stakeholder management skills.
- Full driving licence and willingness to travel regularly across operational sites.