Contracts Manager for Voids

Rightbuild ltd; Crawley; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Rightbuild ltd in the United Kingdom is seeking a Contracts Manager to oversee council and housing association contracted works, ensuring safety, delivery on schedule, and compliance with specifications. You will lead supervisors, operatives, planners and subcontractors, manage budgets and variations, report performance to the client, and maintain accurate records across systems.

A focus on high standards of customer service and safeguarding vulnerable residents, with continuous improvement

Responsibilities

• Manage the delivery of repairs, voids, planned works, and maintenance services in accordance with council contract requirements, KPIs, and SLAs.
• Act as the primary operational contact for the Client, attending meetings and providing accurate performance reporting.
• Oversee budgets, valuations using SOR codes, variations, and subcontractor costs in line with company procedures.
• Ensure all works comply with statutory requirements, Health & Safety legislation, and company policies.
• Manage supervisors, operatives, planners, and subcontractors to ensure adequate resources and service quality.
• Maintain accurate records, job data, and compliance documentation using company and client systems.
• Ensure high standards of customer service, including complaint handling and safeguarding of vulnerable residents.
• Support continuous improvement, efficiency, and service development across the contract.
• Undertake any additional duties reasonably required to ensure effective contract delivery.

Job description

You will be employed as a Contracts Manager, responsible for overseeing council/housing association contracted works to ensure they are delivered safely, on schedule, within budget, and to the required specification and quality standards. Your duties include, but are not limited to:

Job Role & Responsibilities

• Manage the delivery of repairs, voids, planned works, and maintenance services in accordance with council contract requirements, KPIs, and SLAs.
• Act as the primary operational contact for the Client, attending meetings and providing accurate performance reporting.
• Oversee budgets, valuations using SOR codes, variations, and subcontractor costs in line with company procedures.
• Ensure all works comply with statutory requirements, Health & Safety legislation, and company policies.
• Manage supervisors, operatives, planners, and subcontractors to ensure adequate resources and service quality.
• Maintain accurate records, job data, and compliance documentation using company and client systems.
• Ensure high standards of customer service, including complaint handling and safeguarding of vulnerable residents.
• Support continuous improvement, efficiency, and service development across the contract.
• Undertake any additional duties reasonably required to ensure effective contract delivery.