Contract Digital Projects Lead - Web & Content Delivery

Black Sun Ltd; Greater London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Black Sun is seeking a fixed-term contractor to join the Digital team and lead the delivery of high‑calibre website and digital projects for our Stakeholder Engagement business.

Reporting to the Digital Account Manager, you will manage discovery, scope, budgets and timelines, coordinate design and development, and ensure on-time delivery with client satisfaction across multiple projects.

Qualifications

• :
• 3+ years agency experience within digital marketing and communications.
• Experience project managing websites, ideally Corporate and Business to Business sites.
• Familiarity with best practices in website development, including accessibility, usability and design.
• Experience interacting with clients at a variety of levels and across functions.
• Experience working with an Account Manager or Client Service team member; supporting them in managing client expectations and ensuring high levels of client satisfaction.
• Experience of scoping digital projects of significant scale and complexity and identifying project risks.
• Experience creating and maintaining project plans; updating the team and client; flagging deadlines or delivery dependencies.
• Good knowledge of project management techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.
• Excellent communication skills are essential.
• Must be able to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast‑paced, time sensitive environment.

Responsibilities

• Manage the day-to-day delivery of your projects, preparing and driving schedules and ensuring all internal and external deadlines are met.
• Take part in the discovery and definition stages of projects, working with the senior team and internal teams to interpret the client's brief and define scope, budget and schedule.
• Produce and maintain core project documentation, including project briefs, schedules, requirements documents, contact reports (key actions and deliverables) and status reports, and contribute to sitemaps and wireframes.
• Oversee the turnaround of design and content amends, ensuring all changes are incorporated and recorded for error-free delivery.
• Review and check work before it is sent to the Account Manager.
• Apply Black Sun's project management and quality assurance processes, procedures and templates consistently at every stage of a project.
• Manage day-to-day client requests for support, maintenance and general queries, ensuring they are delivered on time.
• Brief and coordinate suppliers, ensuring their work meets Black Sun's quality standards.
• Book resources in advance for your projects and keep the team clear on deliverables for the next two weeks.
• Organise meetings, update status documents, and keep project documents and materials orderly and accessible.

Skills

Project management

Client communication

Digital marketing

Website projects

Tools

JIRA

Content management system

Job description

Black Sun is seeking a fixed-term contractor to join the Digital team and lead the delivery of high‑calibre website and digital projects for our Stakeholder Engagement business.

Reporting to the Digital Account Manager, you will manage discovery, scope, budgets and timelines, coordinate design and development, and ensure on-time delivery with client satisfaction across multiple projects.