Contract Delivery & Quality Manager

Brent Council; Greater London; Hybrid; GBP 52,000 - 72,000; Full time

Benefits offered by this job

27 days' annual leave

Hybrid working

Local Government Pension Scheme

Flexible working options

Job summary

Brent Council is seeking a Contract and Quality Manager to lead the water hygiene programme across our housing stock, ensuring safety, compliance, and high standards. You will oversee contractor performance, manage risks, and support gas safety compliance across the portfolio.

The role involves developing strategic compliance plans, managing annual testing/maintenance, and collaborating with internal teams to deliver best value and safe homes for residents.

Qualifications

• Recognised legionella/water hygiene qualifications (ACoP L8 etc), compliance knowledge, and practical experience managing communal water systems to HSG274 is essential.
• Communal gas qualifications desirable, however demonstrated experience within a social housing gas management environment will be considered.

Responsibilities

• Take operational responsibility for compliance across our water safety plant.
• Act as Contract Administrator, Manager, or Supervising Officer for mechanical service-related contracts.
• Develop and deliver strategic compliance plans, policies, and programmes.
• Lead on risk management, audits, inspections, and regulatory reporting.
• Oversee annual programmes for testing, inspection and maintenance.
• Work closely with contractors, consultants, and internal teams to drive quality, safety, and best value.
• Support the Building Safety Manager role and contribute to Building Safety Cases and emerging legislation.
• Embed innovation and sustainability into your compliance strategies.

Skills

Water hygiene

ACoP L8

Risk management

Contract administration

Job description

Are you passionate about compliance, health and safety, and delivering excellent housing services? We are looking for a dedicated Contract and Quality Manager to play a key role in ensuring our housing stock remains safe, secure, and fully compliant with all statutory and regulatory requirements relating to water hygiene. Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

As part of a proactive and forward-thinking local authority team, you will lead the management and delivery of our water hygiene programme and associated remedial works. You will also assist the Compliance Manager with communal gas safety compliance across our housing portfolio. You will be responsible for overseeing contractor performance, managing risks, and ensuring adherence to relevant legislation, regulations, and industry best practice. Working collaboratively with colleagues across a range of compliance disciplines, your primary focus will be to ensure the safe, efficient, and compliant operation of our water systems, helping to protect residents and maintain high standards across our homes and communities.

• Take operational responsibility for compliance across our water safety plant.
• Act as Contract Administrator, Manager, or Supervising Officer for mechanical service-related contracts.
• Develop and deliver strategic compliance plans, policies, and programmes
• Lead on risk management, audits, inspections, and regulatory reporting.
• Oversee annual programmes for testing, inspection and maintenance.
• Work closely with contractors, consultants, and internal teams to drive quality, safety, and best value.
• Support the Building Safety Manager role and contribute to Building Safety Cases and emerging legislation.
• Embed innovation and sustainability-including climate change considerations-into your compliance strategies.
• Recognised legionella/water hygiene qualifications (ACoP L8 etc), compliance knowledge, and practical experience managing communal water systems to HSG274 is essential.
• Communal gas qualifications would be desirable, however, demonstrable experience within a social housing gas management environment will be considered., We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found . As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

Why join us?

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• Hybrid and flexible working options available for most roles
• Supportive family-friendly policies, including carers' leave, paternity leave and compassionate leave for eligible employees
• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
• Learning and development opportunities to support your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment