Contract Delivery and Quality Manager

Brent Council; Wembley; Hybrid; GBP 57,000 - 60,000; Full time

Benefits offered by this job

27 days' annual leave

Local Government Pension Scheme

Hybrid and flexible working

Eye test support

Cycle to Work scheme

Learning and development opportunities

Job summary

Brent Council is seeking a Contract and Quality Manager to lead its water hygiene programme across housing stock, ensuring safety, regulatory compliance and high standards. You will oversee contractor performance and risk, while collaborating with teams to deliver compliant water systems.

The role supports gas safety compliance adjoined to water programmes, with hybrid working options and a strong benefits package. Experience with Legionella and HSG274 is essential.

Qualifications

• Legionella/water hygiene qualifications (ACoP L8) and experience with communal water systems to HSG274.
• Contract administration experience for mechanical service contracts and supervisory roles.
• Strong risk management, audits, inspections and regulatory reporting experience.
• Gas safety qualifications are desirable; experience in social housing gas management is a plus.

Responsibilities

• Lead the management and delivery of the water hygiene programme and remedial works.
• Assist Compliance Manager with communal gas safety compliance across housing portfolio.
• Oversee contractor performance, manage risks and ensure adherence to legislation and best practice.
• Collaborate with compliance disciplines to ensure safe, efficient, and compliant water systems.
• Embed innovation and sustainability into compliance strategies.

Skills

Water hygiene compliance

Legionella management

Regulatory reporting

Contract administration

Risk management

Education

ACoP L8 Water Hygiene qualification

Gas safety qualifications (desirable)

Job description

Salary range: £57,150 - £60,393 p.a. incl. London weighting (plus fantastic benefits!)

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time

An excellent offer…

Are you passionate about compliance, health and safety, and delivering excellent housing services?

We are looking for a dedicated Contract and Quality Manager to play a key role in ensuring our housing stock remains safe, secure, and fully compliant with all statutory and regulatory requirements relating to water hygiene.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

As part of a proactive and forward-thinking local authority team, you will lead the management and delivery of our water hygiene programme and associated remedial works. You will also assist the Compliance Manager with communal gas safety compliance across our housing portfolio. You will be responsible for overseeing contractor performance, managing risks, and ensuring adherence to relevant legislation, regulations, and industry best practice.

Working collaboratively with colleagues across a range of compliance disciplines, your primary focus will be to ensure the safe, efficient, and compliant operation of our water systems, helping to protect residents and maintain high standards across our homes and communities.

About you

We are looking for someone who:

• Take operational responsibility for compliance across our water safety plant.
• Act as Contract Administrator, Manager, or Supervising Officer for mechanical service‑related contracts.
• Develop and deliver strategic compliance plans, policies, and programmes
• Lead on risk management, audits, inspections, and regulatory reporting.
• Oversee annual programmes for testing, inspection and maintenance.
• Work closely with contractors, consultants, and internal teams to drive quality, safety, and best value.
• Support the Building Safety Manager role and contribute to Building Safety Cases and emerging legislation.
• Embed innovation and sustainability—including climate change considerations—into your compliance strategies.
• Recognised legionella/water hygiene qualifications (ACoP L8 etc), compliance knowledge, and practical experience managing communal water systems to HSG274 is essential.
• Communal gas qualifications would be desirable, however, demonstrable experience within a social housing gas management environment will be considered.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• Hybrid and flexible working options available for most roles
• Supportive family‑friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees
• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
• Learning and development opportunities to support your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our staff benefits, visit Our offer to you.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non‑discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long‑term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care‑experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact [e-mail].