Contract & CRM Test Analyst — Financial Services (Hybrid)

Cpl; Farnborough; Hybrid; GBP 37,000 - 61,000; Full time

Job summary

CPL is seeking an experienced Financial Services Test Analyst to join a high-profile automotive finance programme. You will validate customer contract processes, CRM functionality, data integrity, and marketing campaign activities across multiple critical applications.

The role requires strong skills in functional testing, UAT, and testing CRM platforms, with hands-on defect tracking using JIRA and Xray. Hybrid work with 3 days onsite in Farnborough offers a dynamic delivery environment.

Qualifications

• Strong experience creating and executing detailed functional test cases.
• Experience validating data across multiple systems and domains.
• Ability to coordinate with business stakeholders and IT teams.
• Hands-on testing of CRM platforms and customer management systems.

Responsibilities

• Participate in business requirements workshops and solution design discussions to understand processes and functionality.
• Analyse requirements and translate into test scenarios and cases.
• Execute end-to-end functional testing across financial services applications.
• Support and coordinate User Acceptance Testing (UAT) with stakeholders.
• Validate data across systems and report defects using JIRA and Xray.
• Collaborate with Product Owners, Business Analysts, and Developers to resolve issues.
• Conduct regression, integration and system testing as needed.
• Assist with testing related to marketing campaigns and data integrity.

Skills

Functional testing

UAT

CRM testing

Data validation

Stakeholder engagement

Tools

JIRA

Xray

Job description

CPL is seeking an experienced Financial Services Test Analyst to join a high-profile automotive finance programme. You will validate customer contract processes, CRM functionality, data integrity, and marketing campaign activities across multiple critical applications.

The role requires strong skills in functional testing, UAT, and testing CRM platforms, with hands-on defect tracking using JIRA and Xray. Hybrid work with 3 days onsite in Farnborough offers a dynamic delivery environment.