Contract Consultant

Adecco; Telford; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Ongoing training

Collaborative team environment

Job summary

Adecco in Telford is seeking a Contract Consultant to support payroll, records, and associates within a busy team. This temporary/ongoing contract focuses on administration and coordination to ensure smooth operations behind the scenes.

You will assist with payroll checks, payroll-related queries, onboarding communications, and workforce data maintenance, while providing first-class service to clients and associates.

Qualifications

• Experience in administration and payroll support.
• Proficient in MS Excel and data entry.
• Experience in recruitment or payroll is advantageous.

Responsibilities

• Payroll & Associate Support: Manage weekly payroll checks, hours verification, resolve discrepancies, assist associates with pay/holiday/overtime queries.
• Recruitment & Compliance Administration: Verify Right-to-Work docs, issue contracts, onboard new starters, maintain candidate records.
• Workforce Planning & Flex Pool Management: Monitor availability, slots, and schedule changes; allocate shifts fairly; maintain engagement.
• General Administration: Maintain records, respond to inquiries, produce reports, manage inboxes and data accuracy.

Job description

Salary: GBP14 - GBP14 per hour

Contract Consultant

Telford £13-14.00 per hour Temporary/Ongoing Contract

Join a Fast-Paced, People-Focused Team

We're looking for an organised, proactive, and customer-focused Contract Consultant to join a busy and supportive team in Telford. This is a fantastic opportunity for someone who enjoys administration, supporting people, coordinating processes, and ensuring everything runs smoothly behind the scenes.

As a Contract Consultant, you'll play a vital role in supporting a flexible workforce, managing payroll-related processes, maintaining accurate records, and providing first-class support to associates and clients.

Key Responsibilities

Payroll & Associate Support

• Manage weekly payroll checks and ensure accuracy of hours worked
• Investigate missing clock-ins, payroll discrepancies, and timesheet queries
• Liaise with payroll teams to resolve issues efficiently
• Support associates with pay, holiday, sickness, and overtime enquiries
• Maintain holiday records and approvals

Recruitment & Compliance Administration

• Verify Right-to-Work documentation
• Ensure all compliance requirements are completed before assignment starts
• Issue contracts, assignment details, references, and onboarding communications
• Maintain accurate candidate records across internal systems
• Assign new starters to roles and update workforce databases

Workforce Planning & Flex Pool Management

• Monitor workforce availability and shift fulfilment
• Communicate schedule changes and shift updates
• Support fair and transparent allocation of shifts
• Build strong relationships with associates to maintain engagement and attendance
• Ensure workforce scheduling information remains accurate and up to date

General Administration

• Maintain accurate records and operational documentation
• Manage shared inboxes and respond to queries professionally
• Produce reports and provide information to managers and colleagues
• Answer inbound calls and support day-to-day office operations
• Ensure data accuracy across workforce and scheduling systems

What We're Looking For

To be successful in this role, you'll have:

• Strong administration and organisational skills
• Excellent attention to detail and accuracy
• Confident data entry and system management experience
• Strong Microsoft Office skills, particularly Excel
• Excellent communication and customer service skills
• The ability to manage multiple priorities in a fast-paced environment
• A proactive and positive approach to problem-solving
• Experience within recruitment, payroll, workforce planning, customer service, or administration would be advantageous

What's on Offer?

• £13.00 -£14.00 per hour, Depending on experience
• Supportive and collaborative team environment
• Opportunity to gain experience across recruitment, payroll, and workforce management
• Ongoing training and development
• Varied role with plenty of interaction and responsibility

If you're an organised administrator who enjoys supporting people, solving problems, and keeping operations running smoothly, we'd love to hear from you.