Contract Assurance Technician

Kelda Group Limited 0000411940 - Kelda Group Limited; Leeds; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Annual incentive bonus

Pension scheme up to 12% contribution

35 days leave incl. 2 wellness days

Life assurance 4x pensionable salary

Health benefits package

Retail savings scheme

Cycle to work and gym discounts

Job summary

Yorkshire Water is hiring a Construction Assurance Technician to join the Developer Services team. The role involves independent site inspections, audits of partner activities, and ensuring work meets safety and environmental standards.

You will verify costs, identify risks, and drive continuous improvement across service partners. The position is field-based across Yorkshire with permanent, full-time hours and a 37-hour week; travel across catchment areas is expected, and a UK driving licence

Qualifications

• Proficient in Microsoft Office and company systems to record inspections and communicate findings.
• Experience working with customers, operational teams or contractors in a professional environment.
• Good understanding of clean water operations and network performance.

Responsibilities

• Conduct independent site inspections and audits to ensure compliance with specifications and standards.
• Validate partner cost applications against records and on-site findings.
• Identify risks and escalate concerns through governance channels.
• Monitor quality of network work to protect asset integrity and customer service outcomes.
• Record, maintain and report audit findings with clear evidence trails.
• Analyze inspection data to identify recurring issues and opportunities for improvement.
• Collaborate with service partners and stakeholders to resolve concerns and implement corrective actions.
• Provide assurance oversight of remedial works and document completion to standard.
• Support continuous improvement of partner performance by sharing insights and lessons learned.
• Build professional relationships with service partners to protect Yorkshire Water from risk.

Skills

Microsoft Office

Inspection & audits

Health & safety

Driving licence

Job description

Construction Assurance Technician - Multiple Opportunities!

Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £32,808 - £41,009 (band 5a)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the progression plan
• 25 days annual leave plus bank holidays - plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: These are field-based - Successful candidates will typically be assigned to a specific catchment area but will be expected to travel and provide support across Yorkshire as business needs require. Flexibility and a willingness to work across different locations are therefore essential for these positions.

Work type: Permanent. 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Construction Assurance Technician to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Developer Services are a key part of how we plan to meet the changing expectations of customers and regulators.

This role provides independent technical and commercial assurance across work delivered by service partners within the Developer Services Partnership, ensuring all activities meet Yorkshire Water's specifications, safety requirements, and environmental standards. Through site inspections, audits, and performance monitoring, the role verifies that work completed on the network is of the required quality and that associated costs accurately reflect the work undertaken. By identifying risks, driving compliance, and supporting continuous improvement, the role plays a key part in protecting customers, safeguarding network integrity, and reducing quality, operational, and commercial risk to Yorkshire Water.

As our Construction Assurance Technician, you will

• Conduct independent site inspections and audits of service partner activities to ensure compliance with Yorkshire Water specifications, contractual obligations, and health, safety and environmental standards.
• Validate partner cost applications by comparing operational records, supporting documentation and on-site findings to ensure payments accurately reflect work completed.
• Identify quality, compliance, safety and commercial risks, escalating concerns through the appropriate governance and management channels.
• Monitor the quality of network work delivered by service partners, helping to protect asset integrity, operational performance and customer service outcomes.
• Record, maintain and report audit findings accurately within company systems, ensuring clear evidence trails and timely issue resolution.
• Analyse inspection data and performance trends to identify recurring issues, root causes and opportunities for continuous improvement.
• Work collaboratively with service partners, operational teams and key stakeholders to investigate concerns and implement effective corrective actions.
• Provide assurance oversight of remedial works, verifying that corrective measures have been completed to the required standard and appropriately documented.
• Support the continuous improvement of partner performance by sharing insights, recommendations and lessons learned to drive quality, efficiency and compliance.
• Build and maintain professional relationships with service partners while providing objective and independent assurance that protects Yorkshire Water from quality, operational and commercial risk.

What skills & qualifications you will need:

• Proficient in the use of Microsoft Office and company systems to record inspections, analyse information and communicate findings effectively.
• Experience working with customers, operational teams, service partners or contractors in a professional and collaborative environment.
• Good understanding of clean water operations and the standards required to maintain network performance and customer service.
• Strong numeracy and literacy skills, with the ability to accurately review, interpret and record operational and commercial information.
• Ability to identify quality, compliance and performance improvement opportunities, escalating issues where appropriate.
• Comfortable working in a dynamic operational environment, managing priorities and responding to changing business needs.
• Knowledge of health, safety and environmental requirements relevant to operational site activities, supported by completion of mandatory compliance training.
• Able to work independently in field-based environments while demonstrating Yorkshire Water values and behaviours in all interactions.
• Full UK Driving Licence

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

Closing date - 18th August

Kelda Group reserve the right to close this position before the published closing date, should the need occur.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.