Continuous Improvement and Automation Lead

National Grid; Tipton; Hybrid; GBP 50,000 - 59,000; Full time

Benefits offered by this job

Company car

Bonus

Pension with employer match

Share incentive plan

Salary sacrifice car

Technology schemes

Employee assistance lines

Matched charity giving

Job summary

National Grid is seeking a Continuous Improvement & Automation Lead within Learning & Development to drive operational excellence across the UK and US, shaping how learning services are delivered. This hybrid role requires travel between sites and a company car is included.

You will combine process improvement with automation to improve efficiency and scalability for the learning function, supporting evolving business needs.

Qualifications

• Experience leading continuous improvement programmes.
• Knowledge of Lean, Six Sigma or equivalent.
• Experience identifying and implementing automation opportunities.
• Strong analytical and problem-solving capability.
• Experience using data to drive decisions.

Responsibilities

• Lead continuous improvement initiatives across Learning & Development.
• Design and implement processes to boost efficiency and customer experience.
• Drive adoption of automation technologies and digital solutions.
• Use data to identify trends and improvement opportunities.
• Facilitate workshops and stakeholder engagement for change.
• Establish governance, metrics and reporting on outcomes.
• Embed a culture of continuous improvement across the function.
• Collaborate with internal and external partners for sustainable improvements.

Skills

CI leadership

Lean Six Sigma

Automation opportunities

Stakeholder engagement

Analytical thinking

Data-driven decisions

Learning & Development experience

Process mapping

Automation platforms

Lean Six Sigma certified

Job description

About the role

At National Grid, we're building a cleaner, fairer and more affordable energy future. As part of our Learning & Development function, we're looking for a Continuous Improvement & Automation Lead to drive operational excellence, streamline processes and identify innovative automation opportunities that enhance the colleague learning experience.

This is a unique opportunity to shape the future of learning operations across National Grid, working with stakeholders across the UK and US to improve efficiency, increase scalability and embed a culture of continuous improvement.

You'll combine process improvement expertise with automation capability to transform how learning services are delivered, ensuring the function is equipped to support the evolving needs of the business.

This hybrid role can be based from Eakring, Tipton, Taunton or Warwick. Regular travel between National Grid sites will be required and, as a result, a job requirement company car is included as part of the package.

What you'll do

• Leading continuous improvement initiatives across Learning & Development.
• Identifying, designing and implementing process improvements that improve efficiency and customer experience.
• Driving the adoption of automation technologies and digital solutions.
• Using data and insights to identify trends, opportunities and areas for improvement.
• Facilitating workshops and stakeholder engagement activities to support change initiatives.
• Establishing governance, metrics and reporting to measure improvement outcomes.
• Embedding a culture of continuous improvement and operational excellence across the function.
• Collaborating with internal and external partners to deliver sustainable improvements.

What you''ll need

• Experience leading continuous improvement programmes.
• Strong knowledge of Lean, Six Sigma or equivalent methodologies.
• Experience identifying and implementing automation opportunities.
• Excellent stakeholder engagement and influencing skills.
• Strong analytical and problem-solving capability.
• Experience using data to drive decision-making and business improvements.
• Experience within Learning & Development, HR, Shared Services or another complex corporate environment.
• Knowledge of process mapping and improvement tools.
• Experience with automation platforms and digital workflow solutions.
• Lean Six Sigma certification or equivalent.

More Information

A competitive salary between £50,000 - £59,000 per annum- dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More information

This role closes on Friday 30th October at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.