Continuous Improvement and Automation Lead

National Grid plc; Taunton; Hybrid; GBP 50,000 - 59,000; Full time

Benefits offered by this job

Bonus based on personal and company绩效

Contributory pension with 12% company‑

Share incentive plan

Salary sacrifice car

Technology schemes

Employee assistance lines

Matched charity giving

Job summary

National Grid plc is seeking a Continuous Improvement & Automation Lead to drive operational excellence across Learning & Development. You will streamline processes, champion Lean methodologies and implement automation to enhance efficiency and scalability across UK and US sites.

The role is hybrid and based from multiple sites including Taunton, with regular travel between National Grid sites and a company car included in the package.

Qualifications

• Experience leading continuous improvement programmes.
• Strong knowledge of Lean, Six Sigma or equivalent methodologies.
• Experience identifying and implementing automation opportunities.
• Excellent stakeholder engagement and influencing skills.
• Strong analytical and problem-solving capability.
• Experience using data to drive decisions and improvements.
• Experience in Learning & Development, HR or complex corporate environments.

Responsibilities

• Lead continuous improvement initiatives across Learning & Development.
• Identify and implement process improvements to boost efficiency and customer experience.
• Drive adoption of automation technologies and digital solutions.
• Use data to spot trends and opportunities for improvement.
• Facilitate workshops and stakeholder engagement to support change.
• Establish governance, metrics and reporting to measure outcomes.

Skills

Lean

Six Sigma

Automation

Stakeholder engagement

Data analytics

Process mapping

Digital workflow

Tools

Automation platforms

Workflow tools

Job description

Continuous Improvement and Automation Lead

About the role

At National Grid, we're building a cleaner, fairer and more affordable energy future. As part of our Learning & Development function, we're looking for a Continuous Improvement & Automation Lead to drive operational excellence, streamline processes and identify innovative automation opportunities that enhance the colleague learning experience.

This is a unique opportunity to shape the future of learning operations across National Grid, working with stakeholders across the UK and US to improve efficiency, increase scalability and embed a culture of continuous improvement.

You’ll combine process improvement expertise with automation capability to transform how learning services are delivered, ensuring the function is equipped to support the evolving needs of the business.

This hybrid role can be based from Eakring, Tipton, Taunton or Warwick. Regular travel between National Grid sites will be required.

• Job requirement company car is included as part of the package.

What you''ll do

As the Continuous Improvement & Automation Lead, you’ll identify opportunities to streamline processes, reduce inefficiencies and implement automation solutions that deliver measurable business benefits.

Working closely with stakeholders across Learning & Development and the wider business, you’ll champion Lean methodologies, data-driven decision making and innovative approaches to service delivery.

Key responsibilities include:

• Leading continuous improvement initiatives across Learning & Development.
• Identifying, designing and implementing process improvements that improve efficiency and customer experience.
• Driving the adoption of automation technologies and digital solutions.
• Using data and insights to identify trends, opportunities and areas for improvement.
• Facilitating workshops and stakeholder engagement activities to support change initiatives.
• Establishing governance, metrics and reporting to measure improvement outcomes.
• Embedding a culture of continuous improvement and operational excellence across the function.
• Collaborating with internal and external partners to deliver sustainable improvements.

What you''ll need

You’ll be a passionate improvement professional with experience driving transformation and delivering measurable results through process optimisation and automation.

• Experience leading continuous improvement programmes.
• Strong knowledge of Lean, Six Sigma or equivalent methodologies.
• Experience identifying and implementing automation opportunities.
• Excellent stakeholder engagement and influencing skills.
• Strong analytical and problem-solving capability.
• Experience using data to drive decision-making and business improvements.
• Experience within Learning & Development, HR, Shared Services or another complex corporate environment.
• Knowledge of process mapping and improvement tools.
• Experience with automation platforms and digital workflow solutions.
• Lean Six Sigma certification or equivalent.

More Information

A competitive salary between £50,000 - £59,000 per annum– dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme.

• bonus based on personal and company performance
• competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• share incentive plan
• salary sacrifice car
• technology schemes
• support via employee assistance lines
• matched charity giving

More information

This role closes on Friday 30th October at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

• Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

• Generous pension plan with company contributions up to 12%.

• Private medical insurance for self and family.