Content Manager

Zenith USA; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Content Manager to drive innovation and collaboration through the Bernache platform. This fast-paced role involves managing content strategies, leading brainstorm sessions, and ensuring seamless communication between teams. With a focus on project management and stakeholder engagement, you will play a crucial role in enhancing content quality and optimizing engagement. Join a forward-thinking company that values creativity and inclusivity, offering a supportive environment where your contributions can make a significant impact. If you're ready to embrace challenges and drive success, this opportunity is for you.

Benefits

WORK YOUR WORLD

REFLECTION DAYS

HELP@HAND BENEFITS

FAMILY FRIENDLY POLICIES

FLEXIBLE WORKING

BIRTHDAY DAY OFF

GREAT LOCAL DISCOUNTS

Qualifications

• Proven experience managing multiple stakeholders and projects.
• Resourceful with strong attention to detail and time management.

Responsibilities

• Lead content strategy and manage content calendars for the Bernache platform.
• Collaborate with internal and external stakeholders for project delivery.

Skills

Project Management

Content Management

Communication Skills

Time Management

Problem Solving

Education

Bachelor's Degree

Relevant Certifications

Tools

AEM (Adobe Experience Manager)

Job description

Company description

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux.

Our Commitment
At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.

We are committed to encouraging our talent to participate in Publicis Groupe’s wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company’s many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network.

Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers.

Overview

About the role....

As a member of the Publicis One Accor Global Account team, your role will be to support the day-to-day delivery of Bernache, the comms platform that is currently being developed, with the aim to drive collaboration and working best practice for both the Publicis One Accor Team & Accor.

This role serves as the key liaison between Accor, Marcel, and Publicis teams for all things related to content creation, strategy, and publishing in Bernache. This will include leading content brainstorms, creative strategy, co-managing content calendars, client asks/needs, sourcing and curating content from all teams, working with creative teams through production, and proactively seeking out new content streams.

The Bernache Content Manager will work closely with the Marcel and Publicis Accor team to ensure consistency in message from the Publicis One Accor Team.

The role will be fast paced and will require excellent project management skills, along with the ability to effectively manage international relationships, both with clients and partner agencies. You will be required to demonstrate strong leadership, project management, and communication skills and be able to engage with multiple senior stakeholders to drive delivery of projects in a collaborative manner, whilst also driving business revenue and innovation, with an ever-increasing pipeline of projects.

You will be supporting the Global Client Lead in driving the build, development and content creation of the Bernache platform.

Responsibilities

About the work.....

Content Strategy

• Partner with client team (Accor) to create a strong content strategy for Bernache
• Create a steady and ongoing stream of constant content creation and publishing on Bernache according to the content strategy
• Evaluate and recommend ways to optimize content to polish quality and increase engagement
• If needed, create an Editorial Advisory Board to facilitate ideation and establish content calendars, production timelines, and enable members to continually source and create content
• Elevate content by working with client team and internal Publicis teams to reimagine things like training materials and repackage existing content to be bite-sized, snackable, and on-brand for Bernache
• Stay connected with the Marcel team for to stay abreast of new features and platform evolutions on the roadmap

Project Management

• Efficient time management and prioritisation of multiple projects relating to Bernache
• Collaboration with internal & external stakeholders
• Deploy and liaise with regional hubs in the delivery of projects
• Create opportunities for regional hub governance connections and hub plan updates

Teamwork

• Keeping a positive attitude even when under pressure
• Fosters relationships within the team & encourages 360 collaborations
• Develops junior members of the team
• Help to drive integration with One Accor practice counterparts

Key Expectations

• Lead regular content brainstorms and planning meetings with the client team (Accor).
• Develop and propose content opportunities according to the established strategy and cultural milestones happening at Accor
• Collaborate with Marcel’s content publisher to get content uploaded through AEM
• Manage production timelines and creative deliverables
• Lead communication with clients to share progress, manage content calendars, and gain necessary approvals

Onboarding Areas of Focus

• Ways of working – establish a sustainable workflow between all Accor and Publicis teams for continual content creation
• Seek out greater education and understanding of the fuller scope of work for Accor to understand vision, purpose, pillars, roadmap, capabilities, key milestones, and potential content opportunities
• Marcel platform – know the Marcel platform inside and out to fully grasp its capabilities and potential, and understand our roadmap for Bernache feature evolution

Qualifications

What you need to succeed....

• Resourceful with finding solutions from documentation or speaking with wider team
• Highly organised with strong attention to detail
• Prior Project Management/Content Management experience
• Proven experience managing multiple stakeholders
• Proven record ability to deliver against strict schedules
• Demonstrate determination to achieve objectives
• Prioritisation, time management
• Professional, ambitious, driven and team player
• Excellent communication skills, both oral and written
• Able to challenge the norm, embrace and suggest change where needed.
• A mindset oriented toward continuous improvement – striving to improve delivery practices, processes, and adapting ways of working

#LI-MP1

Additional information

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer:

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of ourbenefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).