Content Experience Summer Intern

PassFort; Greater London; On-site; GBP 33,000 - 50,000; Full time

Job summary

Moody's is offering a Content Experience Summer Intern position in London. You will support content initiatives, convert PDFs to HTML, and help create instructional videos and in-app guidance. The role involves collaboration across time zones within Moody's Content Experience team.

The internship runs for 10 weeks, June–August, and includes mentorship, workshops, and real project work. Candidates pursuing relevant degrees gain hands-on experience in content creation, digital learning, and

Qualifications

• Excellent written and verbal communication skills in English.
• Familiarity with technical writing standards is preferred.
• Basic knowledge of HTML and CSS.
• Familiarity with basic video editing tools.
• Ability to collaborate effectively with team members across different time zones.
• Strong organizational skills with the ability to work independently.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.

Responsibilities

• Converting PDF-based content into HTML and supporting automation to streamline conversion.
• Translating help documentation into video scripts and creating instructional videos.
• Developing digital walkthroughs and in-app guidance to improve user experience.
• Supporting release activities, including publishing and maintaining HTML-based content on web platforms.
• Quality assurance testing for the Navigator chatbot to validate content accuracy and updates.
• Collaborating with team members across different geographic locations in a distributed team.

Skills

English communication

Technical writing

HTML & CSS

Video editing basics

Cross-time zone collaboration

Organization

AI awareness

Education

Currently pursuing a degree

Job description

Content Experience Summer Intern

London, United Kingdom

• Posted: 10/08/2026
• Job reference: 14586
• Experience level: Early Career
• Job category: Students & Early Careers
• Line of business: Insurance

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Excellent written and verbal communication skills in English
• Familiarity with technical writing standards is preferred
• Basic knowledge of HTML and CSS
• Familiarity with basic video editing tools
• Ability to collaborate effectively with team members across different time zones
• Strong organizational skills with the ability to work independently
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Currently pursuing a degree, with a demonstrated interest in content creation, technical communication, user experience, technology, or digital learning

Responsibilities

As part of the Content Experience team, you will support a variety of initiatives aimed at enhancing the customer content experience, including:

• Converting PDF-based content into HTML and supporting the development of automation solutions to streamline the conversion process
• Translating help documentation into video scripts and creating instructional videos to complement help content
• Developing digital walkthroughs and in-app guidance to improve the user experience across our applications
• Supporting release activities, including publishing and maintaining HTML-based content on web platforms
• Performing quality assurance testing for the Navigator chatbot to validate content accuracy, availability, and updates
• Collaborating effectively with team members across different geographic locations while contributing to a distributed team environment

About the Team

The Content Experience team creates engaging, intuitive digital content that helps customers maximize the value of Moody's applications, platforms, models, and data. Our content is delivered through in-product experiences, self-service support and developer portals, and AI-powered solutions such as Navigator. As part of the team, you will contribute to initiatives that support customer adoption and engagement with Moody's next-generation platforms and technologies.

Moody's 10-week summer internship program is a premier opportunity for students to immerse themselves in a hands‑on learning experience, guided by Moody's commitment to integrity, excellence, and insight. The program takes place each summer from June – August and positions are available for undergraduate and select graduate students. Internships are full-time, offering a comprehensive view of Moody's business and culture, and a chance to build professional and technical skills. Programmatic elements include networking, mentorship, leadership speaker series and volunteering events. Interns complete project work determined by their team that have real impact, fostering a sense of accomplishment and professional growth. Throughout the internship, participants receive mentorship from Moody's professionals, gaining insights into diverse career paths and cultivate a comprehensive understanding of the company. Networking events and workshops further enrich the experience, providing a platform for professional development and collaboration. As a Moody's intern, you will gain real-world experience, turn inputs into actions, and be integral part of the team.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.