Content & Experience Governance Specialist

DAC Beachcroft; Newcastle upon Tyne; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Disability Confident Scheme employer

Flexible working

Job summary

DAC Beachcroft is seeking an Experience and Content Management Executive in Newcastle to lead governance of the firm7s experience database, digital assets, and content repositories. You will collaborate with Clients & Markets and other teams to ensure accurate, well-organised content aligned to business needs.

You will apply taxonomy and metadata standards, manage access and approvals, run quality assurance, and support the evolution of our content platforms and processes.

Qualifications

• Experience managing content, information, digital asset or knowledge repositories within a structured business environment.
• Strong understanding of content governance, information management and content lifecycle principles.
• Excellent attention to detail with the ability to maintain high levels of accuracy across large volumes of information and content.
• Experience applying taxonomy, metadata and content classification standards.
• Strong analytical and problem-solving skills, with the ability to identify process improvements and efficiencies.
• Experience contributing to best practice, governance or continuous improvement initiatives.
• Excellent communication and stakeholder management skills, with the confidence to work across teams and levels of seniority.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• Advanced proficiency in Microsoft SharePoint, Word, Excel and PowerPoint.
• A curiosity for learning new technologies and improving ways of working.
• An understanding of working within a regulated environment, balancing compliance, confidentiality and risk considerations.

Responsibilities

• Manage and maintain the firm's experience database, ensuring records remain accurate, current and aligned with governance standards.
• Collaborate with stakeholders across Clients & Markets and the wider business to capture, organise and maintain experience, content and digital assets.
• Apply and maintain taxonomy, metadata and content classification standards to improve content discoverability and re-use.
• Ensure permissions, approvals and confidentiality requirements are accurately maintained in line with firm policies.
• Conduct content quality assurance activities, identifying duplicate, incomplete or outdated content and coordinating improvements with content owners.
• Manage content and asset lifecycles, including retention, archiving and disposal activities.
• Monitor organisational changes and maintain accurate content ownership records.
• Produce reporting and insight on content usage, quality and adoption, supporting informed decision-making and continuous improvement.
• Support the development and optimisation of content management platforms, governance frameworks and operational processes.
• Provide guidance to content contributors on standards, taxonomy, metadata and repository best practice.
• Contribute to initiatives that improve content consistency, governance, discoverability and operational efficiency.

Skills

Content governance

Information management

Content lifecycle

Stakeholder management

Attention to detail

Analytics

Process improvement

Communication

Organization skills

Learning mindset

Tools

Microsoft SharePoint

Word

Excel

PowerPoint

Job description

DAC Beachcroft is seeking an Experience and Content Management Executive in Newcastle to lead governance of the firm7s experience database, digital assets, and content repositories. You will collaborate with Clients & Markets and other teams to ensure accurate, well-organised content aligned to business needs.

You will apply taxonomy and metadata standards, manage access and approvals, run quality assurance, and support the evolution of our content platforms and processes.