Content Designer - Rewards Platform (FinTech)

Adecco

Greater London

Hybrid

GBP 40,000 - 60,000

Full time

6 days ago

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Job summary

Pontoon is seeking an experienced Content Designer in London for a 6‑month hybrid role. You will work with UX Designers, Product Owners, Researchers and other Content Designers to craft clear, customer‑focussed digital experiences within Rewards.

The role blends product work, BAU activity and customer campaigns, shaping journeys and content across agile teams. You’ll develop customer journeys, translate needs into content, and iterate within Figma using design systems, ensuring accessibility and

Qualifications

Strong, recent experience as a Content Designer in a product/design team.
Experience collaborating with UX/Product Designers and multidisciplinary teams.
Proficient in Figma and design systems; understands customer journeys.
Excellent stakeholder management and ability to work at pace in Agile settings.

Responsibilities

Create clear, customer‑centred content for digital products and experiences.
Collaborate with UX and Product Designers on end‑to‑end journeys.
Translate customer problems into effective content solutions.
Contribute across product design and delivery in a multidisciplinary team.
Communicate and champion content decisions with stakeholders.
Create and iterate content directly within Figma.
Work within established design systems and content frameworks; support campaigns and BAU.
Manage workload and deliverables from discovery through execution.
Operate in a fast‑paced Agile environment with multiple priorities.
Ensure content is accessible and aligned with customer and business needs.