Content Designer — Clear Housing Rights Content

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); City of Edinburgh; Hybride; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

30 days annual leave

Pension

Interest free travel loans

Cycle to work scheme

Employee assistance programme

Résumé du poste

Shelter Scotland is looking for a Content Designer to develop clear, accessible digital content that helps users understand and act on their housing rights. The role involves research, discovery, and working in an agile team to publish and continually improve content, always prioritising user needs and evidence-based decisions.

You will contribute to designing user journeys that explain options and guide action, with flexibility for home-based and office-based work and attendance at meetings as

Qualifications

• Experience communicating complex information clearly.
• Ability to translate complex information into accessible content.
• Familiarity with content design and user journeys.

Responsabilités

• Create clear, reliable, user-first digital content.
• Conduct research and discovery to inform content.
• Work in an agile team to test, publish and improve content.
• Champion user needs and provide feedback to teammates.

Connaissances

Content design

User research

Information architecture

Agile teamwork

Description du poste

Shelter Scotland is looking for a Content Designer to develop clear, accessible digital content that helps users understand and act on their housing rights. The role involves research, discovery, and working in an agile team to publish and continually improve content, always prioritising user needs and evidence-based decisions.

You will contribute to designing user journeys that explain options and guide action, with flexibility for home-based and office-based work and attendance at meetings as