Contact Lens Optician

Scrivens Opticians; West Stow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working options

Competitive salary

CET / training opportunities

Work across multiple branches

Family-run culture

28 days annual leave

Job summary

Scrivens Opticians is seeking a Contact Lens Optician for Bury St Edmunds (also covering Diss). You will provide tailored contact lens solutions, maintain high clinical standards, and deliver outstanding aftercare in a friendly, family‑run environment.

You will collaborate with the branch team, recommend lenses, and participate in ongoing CET and training to stay at the forefront of contact lens care. Flexible hours include full-time and part-time roles across branches.

Qualifications

• Qualified contact lens optician with solid fitting and aftercare skills.
• Commitment to professional development and CET training.

Responsibilities

• Collaborate with branch team to deliver excellent customer service and care.
• Recommend and fit appropriate contact lenses and solutions for customers.
• Maintain high clinical and technical standards in fitting and aftercare.
• Participate in CET to stay updated with industry advancements.
• Build relationships with customers to encourage loyalty.
• Work across multiple Scrivens Opticians branches as required.

Skills

Contact lens fitting

Education

Qualified Contact Lens Optician

Job description

Contact Lens Optician – Bury St Edmunds / Diss
Bury St. Edmunds (also covering Diss)
About the role
As a Contact Lens Optician at Scrivens Opticians & Hearing Care, you will have the opportunity to provide tailored contact lens solutions to meet each customer’s unique needs. You will work within a committed and professional team that prides itself on delivering exceptional clinical and technical standards. Our focus on continuous improvement ensures that you will be supported with ongoing training and the latest products to offer outstanding aftercare and build lasting customer relationships.

• Work collaboratively with the branch team to deliver excellent customer service and care
• Use your expertise to recommend and fit the most appropriate contact lenses and solutions for individual customers
• Maintain high clinical and technical standards in all aspects of contact lens fitting and aftercare
• Participate in ongoing Continuing Education and Training (CET) to stay up to date with industry advancements
• Build and nurture strong relationships with customers, encouraging loyalty through excellent service
• Work across multiple branches as required, gaining varied and rewarding experiences

What we’re looking for
We are looking for a qualified Contact Lens Optician who is passionate about delivering exceptional care and building strong customer relationships. You should have a solid understanding of contact lens fitting and aftercare, and a commitment to maintaining professional standards through ongoing development. Flexibility to work across different branches and a personable approach to customer service will help you thrive in this role.

What we offer

• Flexible working options including full-time and part-time roles to suit your lifestyle
• Competitive salary package based on experience and skills
• Access to comprehensive Continuing Education and Training (CET) to support your professional growth
• Opportunities to work across multiple branches, providing variety and new challenges
• A welcoming, family-run business culture that values teamwork and personal connections
• The satisfaction of working for a company renowned for its high-quality care and loyal customer base
• 28 days annual leave including bank holidays (pro-rata)