Consumer Insight & Experience Lead - 12-Month Contract

Cancer Research UK (CRUK); Greater London; Hybrid; GBP 39,000 - 44,000; Full time

Job summary

Cancer Research UK is seeking a Consumer Insight and Experience Manager to join the Data, Insight and Performance directorate on a 12-month fixed-term contract. You will lead insight projects, translate findings into actionable recommendations, and collaborate with Marketing, Fundraising and Engagement to inform strategies.

The role requires strong research expertise, stakeholder influencing skills, and the ability to manage end-to-end projects in a hybrid London setting.

Qualifications

• Experience with quantitative and qualitative market research techniques.
• Ability to translate insights into actionable recommendations.
• Strong stakeholder management skills.
• Experience managing research projects end-to-end.
• Agency management experience.

Responsibilities

• Manage primary and secondary insight research projects, including commissioning agencies, objectives, timelines, costs, and data quality checks.
• Carry out end-to-end market research projects in-house, developing materials, sampling, analysis and report writing.
• Develop relationships with internal stakeholders and provide guidance on insight projects to meet goals.
• Collaborate across teams to provide joined-up delivery and understanding of insight.
• Oversee the insight products and tools for value optimization.

Skills

Quantitative research

Qualitative research

Stakeholder management

Data analysis

Survey design

Education

Bachelor's degree in market research or related field

Tools

SPSS

Excel

PowerPoint

Job description

Cancer Research UK is seeking a Consumer Insight and Experience Manager to join the Data, Insight and Performance directorate on a 12-month fixed-term contract. You will lead insight projects, translate findings into actionable recommendations, and collaborate with Marketing, Fundraising and Engagement to inform strategies.

The role requires strong research expertise, stakeholder influencing skills, and the ability to manage end-to-end projects in a hybrid London setting.