Consumer Insight & Experience Lead

Cancer Research UK (CRUK); Stratford-upon-Avon; Hybrid; GBP 39,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Hybrid work

Flexible working

Job summary

Cancer Research UK is recruiting a Consumer Insight and Experience Manager for a 12-month fixed-term contract in Stratford-upon-Avon with hybrid working. You will lead consumer insight to inform Marketing, Fundraising and Engagement decisions and translate evidence into strategic recommendations.

You will manage end-to-end research projects, partner with agencies, and collaborate across the DIP directorate to maximise the impact of insight tools and programmes.

Qualifications

• Experience using quantitative and qualitative market research to drive insight.
• Delivery of insight projects with clear briefs and objectives.
• Strong stakeholder management, influencing at all levels.
• Consumer-focused, strategic with data-driven themes.
• Excellent written and verbal communication of insights.

Responsibilities

• Manage primary and secondary insight projects, agencies and budgets.
• Execute end-to-end market research in-house: materials, sampling, analysis, reporting.
• Build relationships with internal stakeholders and guide insight programmes.
• Collaborate with Data, Insight, and Performance teams for joined-up delivery.
• Oversee insight tools and tracking programmes to maximise value.

Skills

Quantitative research

Qualitative research

Stakeholder management

Agency management

Project management

Data analysis

Survey design

Tools

Excel

PowerPoint

SPSS

Job description

Cancer Research UK is recruiting a Consumer Insight and Experience Manager for a 12-month fixed-term contract in Stratford-upon-Avon with hybrid working. You will lead consumer insight to inform Marketing, Fundraising and Engagement decisions and translate evidence into strategic recommendations.

You will manage end-to-end research projects, partner with agencies, and collaborate across the DIP directorate to maximise the impact of insight tools and programmes.