Consumer Insight Director (Coke/P&G)

Numerator; England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days holidays

Flexible hybrid working

Employee Assistance Programme

Private Medical & Dental Insurance

Eyecare Vouchers

Life Assurance & Income Protection

Cycle to Work Scheme

Job summary

Worldpanel by Numerator in London is seeking a Consumer Insight Director to lead the Coke & P&G accounts, shaping growth through strategic insights and compelling storytelling for senior stakeholders. You’ll manage a team of Client Managers and Executives, mentor colleagues, and partner with BUDs and SIDs to deliver high‑quality presentations and win client loyalty.

This role offers a hybrid office setup, exposure to two leading brands, and opportunities to drive service innovation and

Qualifications

• Commercial and curious mindset to answer clients’ big questions.
• Ownership to grow successful projects and longstanding client relationships.
• Translate large data sets into impactful client presentations.
• Support team development and wellbeing, manage workloads.
• Lead and contribute to service improvements and growth initiatives.

Responsibilities

• Insight: Produce and present high-quality insight; deliver inspiring presentations to senior audiences.
• Clients: Serve as a senior contact on accounts; ensure top-tier client servicing and planning.
• Team: Manage a team of Client Managers and Executives; coach junior staff.
• Service innovation: Propose ideas to improve services and lead growth initiatives.
• Commercial growth: Drive growth across accounts and revenue planning.

Skills

Commercial mindset

Client relationship management

Storytelling and presentations

Data interpretation and insight

Team leadership and mentoring

Strategic thinking

Stakeholder management

Job description

Consumer Insight Director – Coke & P&G

Office location: London, Mainframe (Hybrid)

Role Type: Permanent

Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth

About Worldpanel by Numerator

Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Role Overview

A uniquely high-profile role, offering unrivalled exposure to two of our most forward-thinking and engaged clients. Across P&G and Coke we have great client relationships and a highly motivated team, with some of the best feedback across the business in recent months. If insight, storytelling and making a real difference to client’s decisions in fast-paced markets is your thing, look no further!

Both businesses are leaders in their markets, and look to us to work in partnership with them as to how they win in competitive markets, drive innovation strategies and find growth opportunities. The Consumer Insight Director role is crucial is working across the key markets of soft drinks, grooming and fabric care, working with your SID and BUD as to how we influence decisions with senior stakeholders.

Role Description (What you will be doing)

• Insight: Producing and presenting high-quality insight. Delivering inspiring presentations that drive action to senior audiences.


• Clients: Act as a senior contact on your team’s accounts – working with the BUDs and SID to set an example to the team by adding value to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.


• Team: Managing a team of Client Managers and Client Executives, developing their analytical and client service skills. You will also be required to use your experience to coach/mentor other junior team members.


• Service innovation: Contributing ideas for improving our service and proactively leading initiatives that will enable us to hit the milestones in our growth plan, communicating with key internal stakeholders and clients as necessary.


• Commercial growth: Responsibility for driving growth across either both accounts.

Revenue planning will be a core element in ensuring you meet and exceed the ambitious targets we are striving for.

Role Requirements & Capabilities (The skills and experience required)

• A commercial & curious mindset with the ability to answer clients’ big questions and unafraid to have a point of view.


• Landing and expanding; taking ownership and spearheading the growth of successful projects and development of longstanding client relationships.


• Able to offer unique insights that challenge clients’ perspective by translating large data sets into impactful presentations that allow the client to make informed business decisions.


• A desire to support individuals’ development and wellbeing with the ability to manage team workloads, and anticipate client demands.

WORLDPANEL BENEFITS

• 25 days holidays


• Option of flexible hybrid working


• Employee Assistance Programme


• Private Medical & Dental Insurance


• Eyecare Vouchers


• Life Assurance & Income Protection


• Cycle to Work Scheme

Why Join Worldpanel?

At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.