Client Manager (H&B)

Numerator / Market Track, LLC; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holidays

Flexible hybrid working

Employee Assistance Programme

Private Medical & Dental Insurance

Eyecare Vouchers

Life Assurance & Income Protection

Cycle to Work Scheme

Job summary

Worldpanel by Numerator in London is seeking a confident Client Manager to service a portfolio of Health & Beauty clients. You will drive value from insights, deliver briefs, and deepen client relationships across Reckitt, Haleon, L’Oréal, and others.

You’ll visit clients onsite, present briefs, and collaborate with cross-functional teams to improve servicing and deliver measurable business impact. Hybrid work is available.

Qualifications

• Strong analytical skills with the ability to create insightful presentations.
• Ability to build and maintain client relationships and inspire trust.
• Genuine enthusiasm for Health & Beauty markets.
• Confident presenter capable of addressing varied audiences.
• Strong commercial mindset to spot sales opportunities and propose solutions.

Responsibilities

• Day-to-day client servicing across multiple clients, taking and delivering briefs, driving action from insights and expanding relationships.
• Visiting clients onsite, delivering presentations and briefs, building relationships with key contacts.
• Collaborating with multiple teams to drive efficiencies on the account and improve servicing.

Skills

Analytical skills

Client relationships

Health & Beauty interest

Presentation skills

Commercial mindset

Job description

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

Office location: London, Euston (Hybrid)

Role Type: Permanent

Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth

About Worldpanel by Numerator

Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.

Reasonable Adjustments

Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Role Overview

We are looking for a confident and passionate Client Manager to work on a portfolio of clients within Health & Beauty. We partner with a range of clients including Reckitt, Haleon, Beiersdorf, L’Oreal, Coty, Colgate, PZ Cussons and many more.

This role requires an individual committed to delivering excellent standards in both insight and client service, helping us to expand our network and deliver impact with clients.

You will be joining an ambitious team and given the opportunity to get involved in various workstreams across Health & Beauty, such as thought leadership, PR and commercials.

Role Description (What you will be doing)

• Day-to-day client servicing across multiple clients, involving taking and delivering briefs. The key focus will be on driving action and value from the insights we provide as well as seeking opportunities to further develop the relationship
• Visiting clients onsite, delivering presentations and briefs, building relationships with key contacts
• Working with multiple teams across the business to drive efficiencies on the account and improve servicing

Skills & Requirements

Role Requirements & Capabilities (The skills and experience required)

• Strong analytical skills with the ability to put together insightful and impactful presentations
• Able to build and maintain fantastic client relationships, inspiring trust and confidence
• Genuine enthusiasm and interest in Health & Beauty markets (this could be anything from Pain Relief to Hair Removal, Cosmetics to Baby Wipes…)
• Confident and experienced presenter able to present to a range of audiences
• A strong commercial mindset - ability to spot sales opportunities, propose solutions and convert

WORLDPANEL BENEFITS

• 25 days holidays
• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Eyecare Vouchers
• Life Assurance & Income Protection
• Cycle to Work Scheme

Why Join Worldpanel?

At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.