Consumer Financial Services Professional Apprentice

Lloyds Banking Group; West of England; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Pension up to 15%

Annual performance bonus

Share schemes including free shares

Discounted shopping

22 days holiday + bank holidays

Wellbeing initiatives & parental leave

Job summary

Lloyds Banking Group in Bristol is offering a Consumer Financial Services Professional Apprentice programme. Over three years you will build client relationships, learn how banking works, and gain industry- recognised qualifications while earning a salary.

The apprenticeship combines blended learning, on‑the‑job training, mentoring and a wide network to support your development. You will work mainly from the Bristol office with hybrid attendance and strong progression opportunities.

Qualifications

• GCSEs English and Maths (grades 4-9).
• Minimum of 96 UCAS points (predicted acceptable; final offer conditional on results).

Responsibilities

• Build client relationships and understand banking operations.
• Learn how banking products and services work in practice.
• Develop data analysis and reporting skills in a financial context.

Skills

Banking and financial services basics

Relationship management

Risk and regulatory knowledge

Data analysis and reporting

Education

GCSEs English & Maths (4-9)

UCAS points 96 (min, can be predicted)

Job description

At Lloyds Banking Group, we help businesses of every shape and size grow, thrive and prosper. From green finance to commercial lending, we’re supporting the UK economy at every level. As a Consumer Financial Services Professional Apprentice, you'll build client relationships, learn how banking really works, and earn industry-recognised qualifications - all while getting paid. Three years. Endless possibilities. This apprenticeship gives you the chance to study while gaining experience across different banking roles. You'll cover topics like:

• The external environment and sustainability
• Legal & regulatory frameworks
• Customer and client relationship management
• Digital tools and data systems

Your skills toolkit

• Banking and financial services fundamentals
• Relationship management
• Risk and regulatory knowledge
• Data analysis and reporting

Support in your corner

• Blended learning: classroom + on-the-job training
• Time for your development
• A mentor, a manager and a buddy who've been there before
• A network of colleagues who'll cheer you on (and help you grow)

Your future. Fully funded By the end of the programme, you'll have your salary and qualifications fully covered, including a fully funded level 6 Consumer Financial Services Professional apprenticeship. You'll develop diverse banking exposure, and adaptable skills that can take you anywhere in the financial services industry, This apprenticeship is based in Bristol, and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full-time colleagues), apprentices are expected to be in the office most days during the initial settling-in period. If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

• You'll need to be at least 18 years old on 1st September 2027
• GCSEs grades 4-9 in both English & Maths (achieved)
• You'll need a minimum of 96 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications)

Our roles generate a lot of interest, and occasionally we need to close applications earlier than originally advertised.

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re-graded, with your pay range consistent with the job family for your business area. We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies