Consumer Financial Services Professional Apprentice - Edinburgh

LLOYDS BANK PLC; City of Edinburgh; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Up to 15% pension contribution

Annual bonus

Share schemes

Discounted shopping

22 days holiday

Wellbeing initiatives

Parental leave

Job summary

We are offering a degree-level apprenticeship at Lloyds Banking Group in Edinburgh for three years, starting September 2027. You will learn banking operations, build client relationships, and progress toward Chartered Banker Institute qualifications while earning £27,400 per year.

The programme includes blended learning, mentoring, and a supportive environment. Applicants must meet UK Right to Work requirements, have National 5 English and Maths, 96 UCAS points, and be 18 by Feb 2028.

Qualifications

• Strong client relationship skills and communication.
• Understanding of banking products and regulatory environment.
• Aiming to study while working toward professional qualifications.

Responsibilities

• Build client relationships across consumer financial services.
• Learn banking operations and product areas through hands-on experience.
• Develop skills in data handling and reporting for governance.
• Support teams across different banking domains during the apprenticeship.

Skills

Relationship management

Data analysis

Regulatory knowledge

Customer relationship management

Education

National 5 English

National 5 Maths

UCAS points 96

Job description

Please note, this site is only for external candidate applications.

Please note: In order to complete an apprenticeship there needs to be a significant learning need. You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application.

End Date Monday 25 January 2027

Job Description Summary

Prior to submitting your application, please visit our early careers website to find out more at www.lloydsbankinggrouptalent.com. Our apprenticeship programmes may close early if we receive a high number of applications, so it’s best to apply as soon as you can.

Job Description Duration: 3 years Salary: £27,400 Location: Edinburgh Start: September 2027 Qualification: Degree level apprenticeship with a professional qualification from the Chartered Banker Institute Come in. Show us what you’re made of At Lloyds Banking Group, we help businesses of every shape and size grow, thrive and prosper. From green finance to commercial lending, we’re supporting the UK economy at every level. As a Consumer Financial Services Professional Apprentice, you’ll build client relationships, learn how banking really works, and earn industry-recognised qualifications - all while getting paid. Three years. Endless possibilities.

This apprenticeship gives you the chance to study while gaining experience across different banking roles. You’ll cover topics like:

• The external environment and sustainability
• Legal & regulatory frameworks
• Customer and client relationship management
• Digital tools and data systems

The work you could be doing spans a wide range of exciting areas within banking. Depending on the team you join, you might be managing portfolios of banking clients, supporting strategic planning and system migrations, or exploring innovative product areas such as sustainable finance or market risk.

Your skills toolkit You’ll master:

• Banking and financial services fundamentals
• Relationship management
• Risk and regulatory knowledge
• Data analysis and reporting

Support in your corner Blended learning: classroom + on-the-job training Time for your development A mentor, a manager and a buddy who’ve been there before A network of colleagues who’ll cheer you on (and help you grow)

Your future. Fully funded By the end of the programme, you’ll have your salary and qualifications fully covered, including a fully funded level 6 Consumer Financial Services Professional apprenticeship. You’ll develop diverse banking exposure, and adaptable skills that can take you anywhere in the financial services industry.

Requirements

What you need to apply You’ll need to be at least 18 years old by the end of February 2028 National 5 grades A-C in both English and Maths (achieved) You’ll need a minimum of 96 UCAS points (these grades can be predicted, but any offer made to you will be conditional upon successful achievement of these qualifications) Important information An additional requirement for the apprenticeship position is that you must currently possess a valid Right to Work in the UK. Your visa end date must extend beyond the duration of the apprenticeship programme, which will last up to three years. Due to Home Office requirements regarding Skilled Workers, we’re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold – if this situation applies to you, please consider looking for other vacancies which may be more suitable.

Location

This apprenticeship is based in Edinburgh, and you will be expected to work from your main office location throughout the programme. While our hybrid working policy requires office attendance at least two days per week (40% for full-time colleagues), apprentices are expected to be in the office most days during the initial settling‑in period. If your commute exceeds 1.5 hours, we strongly recommend relocating closer to the office to ensure consistent attendance in line with contractual and hybrid working expectations.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Salary

Salary You will join us on a fixed apprenticeship salary. Upon successful completion of the apprenticeship, you will be re‑graded, with your pay range consistent with the job family for your business area. We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

The closing date to apply for this opportunity is 26th January.