Consumer Duty Risk & Outcome Testing Lead

Ayvens; West of England; On-site; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Pension scheme

Annual salary review & bonus scheme

EV company car

GAYE scheme

Employee referral scheme (£1,000)

Retail discounts programme

GymFlex membership

Cycle to Work scheme

Private Medical Insurance

Life Assurance

Travel insurance

Dental insurance

Critical illness cover

Personal accident insurance

Volunteer days

Job summary

Ayvens is seeking a senior Risk & Compliance professional to lead non-financial risk frameworks and the Consumer Duty Outcome Testing program within the 1LOD NFR team in the UK. You will partner with divisions to identify and mitigate operational risks while guiding policy and control improvements.

You will influence risk culture, deliver expert guidance on risk frameworks, and escalate non-compliance as needed, in a dynamic, sustainability-focused mobility company.

Qualifications

• Strong knowledge of Consumer Duty and Outcome Testing requirements.
• Technical risk and control knowledge with practical application.
• Excellent ability to build relationships with senior stakeholders.
• Ability to produce high quality risk reporting and pack materials.

Responsibilities

• Operate as a management team member delivering risk management support.
• Influence risk strategy and mature risk culture within divisions.
• Lead the Consumer Duty Outcome Testing framework and KPIs.
• Act as risk business partner for 1LOD divisions with robust mitigation plans.
• Escalate non-compliance and build positive risk culture across 1LOD.
• Direct incident management lifecycle for material operational risks.
• Implement non-financial risk frameworks and maintain governance.
• Collaborate with central teams and stakeholders to improve outcomes.

Skills

Consumer Duty knowledge

Risk management knowledge

Communication

Persuading and influencing

Collaboration

Report writing

Strong organisational skills

Education

Degree level education

Tools

Symbiant

Risk Wizard

ARIS

Job description

Ayvens is seeking a senior Risk & Compliance professional to lead non-financial risk frameworks and the Consumer Duty Outcome Testing program within the 1LOD NFR team in the UK. You will partner with divisions to identify and mitigate operational risks while guiding policy and control improvements.

You will influence risk culture, deliver expert guidance on risk frameworks, and escalate non-compliance as needed, in a dynamic, sustainability-focused mobility company.