Consultative Technical Account Manager

Yardi; Milton Keynes; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

Yardi is seeking motivated team players to provide consultative, implementation, system support, and professional services to a portfolio of Yardi clients in the UK. You will advise, train, and support end users on financial reporting, accounting, and daily operations using Yardi software.

Join a global software leader with a strong focus on customer service and collaboration with cross-functional teams. You will help optimize client processes, manage software integrations, and deliver guidance

Qualifications

• Bachelor's degree in Business, Finance, Math, or Computer/Engineering Sciences or equivalent experience in the property management industry.
• Yardi domain experience and/or ability to independently manage and resolve a variety of Yardi client issues and requests.
• Demonstrate successful collaboration with Cloud Services, development, and escalation teams.
• Independent, sound decision making and problem-solving skills; excellent written and verbal communication skills.

Responsibilities

• Advise and institute best practices relevant to clients in the application of Yardi products.
• Consult with end-users; assist with day-to-day operation of system software including financial reporting, accounting, and daily business operations.
• Serve as a knowledge expert resource for specific user applications and escalation for issues.
• Identify ongoing application system issues and communicate revisions and best practices.
• Review processes to identify inefficiencies and recommend productivity improvements using Yardi software.

Skills

Customer service

Yardi experience

Consulting

SQL

Accounting knowledge

Problem solving

Education

Bachelor's degree in Business/Finance/Math/CS

Tools

SQL

Relational databases

Cloud Services

Job description

Yardi is seeking motivated team players to provide consultative, implementation, system support, and professional services to a portfolio of Yardi clients in the UK. You will advise, train, and support end users on financial reporting, accounting, and daily operations using Yardi software.

Join a global software leader with a strong focus on customer service and collaboration with cross-functional teams. You will help optimize client processes, manage software integrations, and deliver guidance