Consultant Senior Risk & Control Part

Nationwide; Swindon; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Nationwide is seeking a first line regulatory expert within our risk team. You will help apply policy and regulatory changes to support performance and good customer outcomes across Retail and Group Customer Operations.

You will work with risk, change and business colleagues to identify, assess and monitor conduct and regulatory risk and contribute to robust controls. Hybrid working is available across multiple UK offices including Swindon, London, Bournemouth, Northampton, Dunfermline,

Responsibilities

• Identify, assess and monitor conduct, regulatory and operational risk within Retail or Group Customer Operations.
• Help ensure application of policy and regulatory changes to support performance and good customer outcomes.

Job description

You will be a critical part of our 1st line risk team, aligned to one or more areas within Retail or Group Customer Operations. Working closely with business, change and risk colleagues, as a first line regulatory expert you will help ensure application of key policy and regulatory changes which support performance expectations and good customer outcomes, meeting our strategic and regulatory expectations. You will also help teams to identify, assess, manage and monitor conduct, regulatory and operational risk in line with Nationwide’s Enterprise Risk Management Framework, and support the design and operation of robust, effective and efficient controls.

Customer outcomes are at the heart of everything we do. You will bring a broad understanding of the financial services regulatory environment, with relevant specialist knowledge, and use your judgement and influence to help teams respond effectively to business, regulatory and technology change.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Bournemouth, Northampton, Dunfermline, Sheffield, Wakefield, Glasgow or Gosforth office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If you are aligned to our Gosforth hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to weekly in Gosforth. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.