Operational Risk Oversight Manager – Technology, Cyber and Data

Description This; Greater London, Swindon, Glasgow; Hybrid; GBP 70,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Nationwide is seeking an Operational Risk Oversight Manager – Technology, Cyber, and Data to join our Second Line of Defence. The role provides independent oversight to ensure our digital services are resilient and our members’ data remains secure.

You will collaborate with technology, cybersecurity, and data governance teams to assess risks, challenge how they are identified and managed, and strengthen controls across IT resilience and data management.

Job description

We are seeking an Operational Risk Oversight Manager – Technology, Cyber, and Data to join our Second Line of Defence. The team provides oversight of these critical risk areas to ensure our digital services are resilient, our defences are robust, and our members’ data remains secure. Your work will directly support the delivery of safe, secure, and resilient operations for Nationwide and its members.

As part of our independent Second Line Operational Risk Oversight team, you will play a pivotal role in safeguarding the Society’s systems, information, and processes. The team’s mission is to ensure that non-financial risks are effectively managed, enabling Nationwide to serve its members safely and efficiently.

In this role, you will focus on Technology, Cyber, and Data risk oversight. You will work closely with first-line technology teams, cybersecurity specialists, and data governance leads. By assessing and constructively challenging how risks are identified and managed, you will provide valuable insight and assurance that our operations remain resilient and compliant within a rapidly evolving digital landscape.

You will collaborate with colleagues across the Chief Operating Office (COO) function and beyond, ensuring that key controls for IT resilience, cyber security, and data management are effective, robust, and future-proof. You will help identify potential technology- and data-related risks early, influence improvements, and ensure that robust mitigation plans are in place to address major threats.

Your insights will shape the Society’s view of its risk landscape, informing decision‑making that upholds our responsibilities to members and regulators while enabling safe and responsible technological innovation.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our London, Swindon or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.

If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.