Store Manager

Lidl GB; Stoke-on-Trent; On-site; GBP 46,000 - 66,000; Full time

Benefits offered by this job

Company car or car allowance

10% in-store discount

Pension scheme

Holiday entitlement 30-35 days

Enhanced family leave

Job summary

Lidl GB in Stoke-on-Trent is recruiting a Store Manager to lead a busy retail team, drive KPI performance and deliver excellent customer service.

The role offers a competitive £46,000–£66,000 per annum, 30–35 days’ holiday pro rata, a company car or car allowance, a 10% in-store discount and a contributory pension, plus opportunities for career progression and enhanced family leave.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Proven track record of achieving store KPIs.
• Strong communication and problem-solving skills.

Responsibilities

• Motivate and develop your team to deliver great customer service.
• Own the day-to-day operations and steadily improve store KPIs.
• Lead by example to maintain store standards and SOPs.
• Identify and resolve issues to keep the store running smoothly.
• Ensure excellent Customer Service is provided to everyone who shops with us.

Skills

Team leadership

KPIs management

Customer service

Time management

Communication

Job description

Summary

£46,000 - £66,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on.

Just like you.

As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Company Values
• Confidently create an environment where every colleague can achieve their best work
• Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs
• Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks
• Make sure that excellent Customer Service is given to everyone who shops with us

What you'll need

• Experience leading and developing a team in an exciting, fast-paced environment
• Excellent time-management, delegation, and problem-solving skills
• A pride in offering unmatched support to your customers and your team through every shift
• Strong communication skills to tackle even the trickiest conversations
• The confidence to monitor, manage and improve your store’s key performance indicators

What you'll receive

• 30-35 days holiday (pro rata)
• A fully expensed company car or car allowance
• 10% in-store discount
• Contributory pension scheme
• Enhanced family leave
• Plus, more of the perks you deserve

Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.