Construction Project Manager

IWG plc; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Fun, challenging career

Award-winning induction and ongoing学习|

Fantastic career progression

Flexible, personalised workplace perks

Job summary

IWG plc is seeking a Construction Project Manager to lead end-to-end delivery of new centre openings and refurbishment programmes. You will manage external partners to deliver projects on time, on budget, and in line with design standards.

The role involves coordinating scope, programme and cost, ensuring fit-out aligns with global guidelines, and maintaining strong relationships with suppliers and stakeholders across markets.

Qualifications

• Significant project / programme management experience in fast-paced environments.
• Experience opening multiple sites to demanding timescales and tight budgets.
• Proactive problem solving with a customer-first approach.
• Highly commercial with experience of reducing cost whilst improving standardisation.
• Attention to detail and ability to cope with ambiguity, change.
• Resilience with focus on end goals across countries and cultures.
• Experience selecting and managing partners for large Design & Build programmes.

Responsibilities

• Programme manage end-to-end delivery with outsourced partners; ensure clarity on expectations, deadlines and issues.
• Fully accountable for scope, programme and cost.
• Ensure partners manage fit-out in line with global design and build standards.
• Plan refurbishment and maintenance of the existing estate with minimal customer disruption.
• Manage internal and external stakeholders; supervise supplier performance per contracts.
• Utilise network to partner with the right suppliers.

Skills

Project management

Programme management

Stakeholder management

Budget controls

Procurement

Refurbishment management

Job description

Construction Project Manager

About IWG

IWG is the world’s largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we’ve enabled organisations of every size—from start-ups and scale-ups to 83% of the Fortune 500—to work more productively, flexibly and sustainably.

Our purpose is simple: help everyone have a great day at work—while protecting people and the planet. We offer carbon-neutral workplaces worldwide and are progressing toward achieving Net Zero emissions.

In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. This will continue in 2026 where we will have a target of over 1500 new centre deals as we accelerate towards our long-term ambition of 30,000 centres world-wide.

Join us- www.iwgplc.com

Job Purpose

This person will manage relationships with our external partners to deliver our New Centre Openings (NCO) and refurbishment programmes on time, on budget and in line with our design standards.

Key Responsibilities

• Programme manage the end-to-end process of delivery in conjunction with our out-sourced partners. Ensure there is clarity on expectations, deadlines and any issues or risks are escalated and dealt with in a timely manner
• Fully accountable for scope, programme and cost
• Ensure our partners manage the fit-out so they are in line with our global design and build standards
• Plan and manage the refurbishment and maintenance of our existing estate, ensuring minimal disruption to customers and prioritising where we will maximise Return on Investment. Ensure Design and Build partners are utilised where appropriate and other contractors are effectively engaged where Design & Build is not appropriate
• Effectively manage internal and external stakeholders so work is prioritised in line with business needs. Robustly manage supplier’s performance in line with contractual agreement whilst maintaining a positive relationship and ensuring suppliers remain engaged and committed to delivering our NCO and refurbishment objectives
• Utilise strong network of contacts so we partner with the right suppliers.

Key measures of success are:

• Successfully execute assigned projects within agreed costs, timeline and IWG specifications;
• Enhance the supply chain setup to meet the local market price, practice and standards;
• Provide training to new and existing vendors to ensure they fully understand IWG Design & Construction guidelines while delivering NCO/refurbishment works.

Required Skills, Experience & Qualifications

• Significant project / programme management experience gained in a fast-paced environment such as Retail, Retail banking, Hotels or Professional consultancy.
• Used to managing multiple openings to demanding timescales and tight budget controls
• Proactive approach to problem solving and a customer first approach
• Highly commercial and results focussed - significant experience of reducing cost whilst improving standardisation
• High drive with strong attention to detail. Can cope with a high degree of ambiguity, uncertainty and change
• Strong resilience with the ability to keep focussed on the big picture and end goal
• Previous experience of refurbishment and maintenance management is desirableAbility to positively influence multiple stakeholders across countries and cultures
• Experience in selecting and managing preferred partners for large Design and Build programmes through a competitive tender process would be advantageous

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic career progression opportunities.
• Access to a comprehensive selection of flexible, personalised workplace benefits that support your mental, physical, and financial wellbeing.

Recruitment process

Our recruitment process is transparent and objective, because we care about your experience with us. We will respond to you within a few days to let you know if you are moving to the interview stage. This usually starts with a 30-minute conversation with our Global Recruitment Team, giving you the chance to learn more about us and the job. If we both feel there’s a good fit and connection, you will progress through one or two further stages, depending on the level of the position. IWG is proud to be recognised as a Leading Employer, every year since 2022.