Field Service Engineer

SMT GB; Rugby; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Supportive team environment

Opportunities for career development

Job summary

SMT GB is seeking a Field Service Engineer to join our expanding team in Leicester & Surrounding Areas. The role involves servicing, maintaining, and repairing Volvo construction equipment at customer sites, ensuring high standards of service.

The ideal candidate will have an engineering qualification, proven experience in heavy plant maintenance, and strong diagnostic skills. We offer a competitive salary and benefits to support your career development.

Qualifications

• Proven experience maintaining and repairing heavy plant or construction equipment.
• Excellent communication skills with a customer-focused approach.
• Full UK driving licence and ability to work flexibly, including overtime and call-outs.

Responsibilities

• Service, maintain and repair Volvo construction and associated equipment.
• Diagnose faults using technical expertise and provide guidance to customers.
• Complete all reports, job cards and timesheets accurately in real time.

Skills

Customer-focused engineer

Strong diagnostic skills

Problem-solving

Education

Engineering qualification (NVQ Level 3 / City & Guilds)

Job description

SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.

Job Title

Field Service Engineer

Location

Leicester & Surrounding Areas

Contract

Full-time, Permanent

Salary

Competitive; Depending on Experience

About The Role

We are looking for a Field Service Engineer to support our operations across the Leicester area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers.

You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repairs.

Key Responsibilities

• Service, maintain and repair Volvo construction and associated equipment
• Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers
• Work in line with quotations and time guides, identifying additional work where required
• Complete all reports, job cards and timesheets accurately in real time
• Identify opportunities to promote additional services and aftermarket solutions

About You

You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.

Qualifications

• Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)
• Proven experience maintaining and repairing heavy plant or construction equipment
• Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems
• Excellent communication skills with a customer-focused approach
• Full UK driving licence and ability to work flexibly, including overtime and call-outs

Desirable

• Experience with welding or fabrication
• Advanced knowledge of hydraulics, electrics or emissions systems

Why join us?

Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.

Closing date & interview process

We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.