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Unknown Company seeks a Service Configuration Lead to own configuration management across Technology, setting CMDB standards and controls to support operations, risk and audit.
This hands-on role uses Lansweeper and Atlassian Assets Discovery, driving data-quality improvements and root-cause fixes with system owners. You will report on CMDB health and drive automation and integrations.
Service Configuration Lead needed for a high-growth commodities brokerage company where you will be SME for configuration management across Technology. You'll set the standards, tighten the controls, and make sure the database is a source of reliable information that supports operations, service management, risk and audit.
This is a hands-on role. You'll own tools like Lansweeper and Atlassian Assets Discovery, spot data-quality issues across multiple sources, and work with system owners to fix problems at the root, not just patch symptoms.
You will own the Configuration Management framework, standards, processes and procedures, administer and continually improve our CMDB within the Atlassian ecosystem, build and support integrations into Atlassian Assets / Data Manager, including discovery tools, source systems, APIs and scheduled data feeds. This will involve monitoring discovery and integration health, investigate failures, and coordinate fixes with source-system owners.
This role involves reporting on CMDB health, discovery coverage, data quality, risks and remediation, drive continuous improvement through automation, scripting and API integrations, support audit, risk and regulatory requirements around configuration and asset data.