Conference Services & Events Manager

Portico Corporate Reception Management; London; On-site; GBP 55,000; Full time

Job summary

A leading company is seeking a Conference Services & Events Manager to oversee operations at a prominent financial institution in London. This role involves managing high volumes of event reservations, maintaining client relationships, and supervising a dedicated team, ensuring top-tier service delivery and team development.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven experience in a similar role within a high-end corporate or hotel environment.
• Ability to deliver consistently under pressure.
• Excellent administration skills for collating and reporting.

Responsibilities

• Manage and oversee all aspects of events and conference services.
• Facilitate the supervision of the team to improve service standards.
• Maintain and grow client relationships to exceed expectations.

Skills

Attention to detail

Service excellence

Administration

Tools

Audio visual equipment

Hospitality services

Job description

Conference Services & Events Manager, London

Client:

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

fa0bb479af4f

Job Views:

7

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Job Description

Portico are currently recruiting for a Conference Services and Events Manager to oversee our team based at an American multinational investment bank and financial services company situated in the City.

The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards.

They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The main duties of the successful candidate will be based around the high volumes of reservations for the events department, as well as the planning of the events. The successful candidate will manage and oversee all aspects of the Events & Conference Services Operation. They will facilitate the day-to-day supervision of our highly engaged team, ensuring that we continue to improve what are already world class standards, whilst instilling positive ethics to motivate the team members and to aid the growth of their skillset.

The successful candidate will also need to maintain an excellent client relationship. Growing the relationship with the client and the banks staff to ensure that we consistently exceed expectations.

Shift pattern: 40 hours per week, from Mon-Fri
Salary: £54,338

Qualifications

The successful candidate must have proven experience of working in a similar role within a high end corporate or hotel environment.

They must be open minded, strategic, with the ability to deliver consistently whilst under pressure in an ever changing and evolving business.

They will have high attention to detail and knowledge of service excellence, demonstrating how they take great pride in delivering an exceptional service.

Excellent administration skills are needed for the successful candidate to be able to collate and report statistics, and experience with audio visual equipment and hospitality services is desirable.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

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Created on 25/06/2025 by TN United Kingdom