Conference & Group Sales Coordinator

The Growth Company; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marketing Manchester’s Business Tourism team is seeking a Conference and Group Sales Assistant to position Manchester as a leading UK and international conference destination. You will deliver a high‑quality, client‑focused conference support service, supporting accommodation booking and venue location services for conferences and major events, and embedding sustainable practices across activities.

This role combines conference and event enquiry support with significant administrative duties,

Qualifications

• Experience in customer service, sales, events, or hospitality.
• Strong verbal and written communication skills.
• Proven ability to manage multiple priorities and meet deadlines.

Responsibilities

• Deliver a professional accommodation booking and venue location service for conferences and events.
• Manage conference enquiries, prepare proposals and support conversion of opportunities.
• Build relationships with event organisers, hotels, venues and industry partners.
• Support business development through research, networking and lead generation.
• Maintain accurate records across CRM and booking systems and produce reports.
• Monitor performance, conduct post-event evaluations and identify revenue opportunities.
• Provide administrative support and respond to enquiries to ensure smooth service delivery.
• Support the wider team during busy periods and major events.

Skills

Client relationship management

Communication skills

CRM systems

Organisation & time management

Sales/customer service

Attention to detail

IT skills (MS Office)

Job description

Marketing Manchester’s Business Tourism team is seeking a Conference and Group Sales Assistant to position Manchester as a leading UK and international conference destination. You will deliver a high‑quality, client‑focused conference support service, supporting accommodation booking and venue location services for conferences and major events, and embedding sustainable practices across activities.

This role combines conference and event enquiry support with significant administrative duties,