Conference & Events Shift Leader — Elevate Guest Experience

Delta Hotels by Marriott York; Copmanthorpe; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounted room rates

Discount on food & beverage

Free use of Leisure Club facilities

Discounts with top brands

Free meals during shifts

Staff parking during shifts

Learning & Development opportunities

Employee Assistance Programme

Job summary

Delta Hotels by Marriott York is seeking a dedicated hospitality professional to support our front-line team and guests. You will help ensure optimum service, monitor grooming and attire, and assist with opening/closing duties and stock management.

Work with shift leaders to maintain quality, safety, and guest satisfaction. You will train and motivate colleagues, follow safety policies, and contribute to cost-saving initiatives while upholding Marriott standards.

Responsibilities

• Ensure staff teamwork to deliver optimum service and meet guest needs.
• Inspect grooming and attire of staff and rectify deficiencies.
• Complete opening and closing duties including setting up supplies and cleaning equipment and areas.
• Monitor banqueting and conference rooms for setup, cleanliness, safety, and guest well-being.
• Identify maintenance issues and report to management; support training, scheduling, and coaching of employees.

Job description

Delta Hotels by Marriott York is seeking a dedicated hospitality professional to support our front-line team and guests. You will help ensure optimum service, monitor grooming and attire, and assist with opening/closing duties and stock management.

Work with shift leaders to maintain quality, safety, and guest satisfaction. You will train and motivate colleagues, follow safety policies, and contribute to cost-saving initiatives while upholding Marriott standards.