Guest Experience Cleanliness Specialist

Delta Hotels by Marriott York; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Full time

Job summary

Delta Hotels by Marriott York is seeking Hotel Cleanliness Experts to uphold the highest standards of cleanliness across the hotel. You will maintain guest room and public area appearance, respond to guest requests, restock carts, and ensure safety, confidentiality, and professional appearance at all times.

This role emphasizes teamwork, following company policies, and delivering a memorable guest experience in a four-star hotel setting near the York Racecourse.

Qualifications

• Critical to success: ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring uniform, personal appearance, and communications are professional.

Responsibilities

• Maintain the appearance and cleanliness of the whole hotel, including guest rooms and public spaces.
• Deliver guest requests and assist with tasks to enhance the guest experience.
• Stock carts and prepare rooms for guest arrivals as part of standard housekeeping duties.
• Perform other reasonable duties as requested to support hotel operations.

Job description

Delta Hotels by Marriott York is seeking Hotel Cleanliness Experts to uphold the highest standards of cleanliness across the hotel. You will maintain guest room and public area appearance, respond to guest requests, restock carts, and ensure safety, confidentiality, and professional appearance at all times.

This role emphasizes teamwork, following company policies, and delivering a memorable guest experience in a four-star hotel setting near the York Racecourse.