Conference & Events Manager

Preferred Title & Escrow Insurance Agency, Inc.; Wokingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company seeks a Conference & Events Manager to oversee meetings, conferences, banquets, and special events at their upscale venue. The successful candidate will ensure the highest standards are upheld while liaising with clients and coordinating with stakeholders to provide exceptional guest experiences. Strong leadership and organizational skills are required, alongside a background in hospitality management.

Qualifications

• Proven experience in conference and event operations within a 4- or 5-star venue.
• Strong leadership skills in a fast-paced environment.
• Familiarity with event logistics and AV coordination.

Responsibilities

• Lead operations for timely setup, execution, and breakdown of all events.
• Recruit, train, and supervise the events team.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Organizational Skills

Communication Skills

Multitasking

Event Logistics

Education

Degree or diploma in Hospitality Management or Event Management

Tools

Event management software

Microsoft Office Suite

Job description

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A fantastic opportunity has arisen for a Conference & Events manager to take responsibility for overseeing the seamless execution of all meetings, conferences, banquets and special events held at the hotel.

This role is hands-on and operationally focused, ensuring the highest standards of service, safety and efficiency are maintained. You will act as the key liaison between clients, hotel departments and third-party vendors to deliver exceptional guest experiences and successful events.

As Conference & Events Manager, Your Responsibilities Will Include

Operational Management

• Lead the day-to-day operations of the conference and events team, ensuring timely setup, execution, and breakdown of all events.
• Maintain consistent service standards and brand expectations throughout event operations.
• Monitor event spaces to ensure cleanliness, functionality, and appropriate setup.
• Ensure all AV, lighting, staging, and technical requirements are met in coordination with technical staff or external suppliers.
  
  

Team Leadership

• Recruit, train, and supervise the conference & events operations team, including temporary or casual staff.
• Create and manage team schedules based on event calendars and operational demands.
• Conduct regular briefings and post-event debriefings to drive performance and improve service.
  
  

Client Liaison & Coordination

• Collaborate with the sales and planning team to fully understand client needs and event specifications.
• Act as the main point of contact for clients during event execution, ensuring responsiveness and problem- solving on-site.
• Manage client expectations, respond to last-minute changes, and ensure a smooth guest journey.
  
  

Health, Safety & Compliance

• Ensure compliance with all health & safety, fire, and food hygiene regulations.
• Conduct risk assessments and ensure safe working practices for all staff and guests.
• Oversee the proper handling and storage of equipment and supplies.
  
  

Financial Oversight

• Support the development and management of operational budgets.
• Monitor costs and control labour, equipment, and inventory to meet budgetary goals.
• Ensure accurate billing and post-event financial reconciliation in collaboration with the finance department.
  
  

Continuous Improvement

• Gather and analyse guest feedback and operational data to identify areas for improvement.
• Implement & drive service enhancements and innovation in event delivery.
• Implement sustainability practices where applicable.
  
  

Were looking for a Conference & Events Manager with:

• Proven experience in conference and event operations within a 4- or 5-star hotel or hospitality venue.
• Strong leadership skills with experience managing a team in a fast-paced environment.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Sound knowledge of event logistics, food & beverage service, and AV coordination.
• Familiarity with event management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Degree or diploma in Hospitality Management, Event Management, or a related field.
• First Aid and Health & Safety certifications are an advantage.
• Knowledge of industry best practices and trends in hospitality and events.
  
  

To apply for this role as Conference & Events Manager, please click apply online and upload an updated copy of your CV.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Events Services

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