Conference & Banqueting Team Member (Venues)

Education First; Dacorum; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Annual leave entitlement

Free access to onsite gym

Access to the company pension and_

Job summary

Ashridge House is seeking a Conferencing and Banqueting Team Member to join our Venue Services team. You will set up rooms for weddings, private functions and events, transport materials, and help with safety and cleanliness across the site.

Working 6am-6pm or 6pm-6am on a 4 on/4 off pattern (weekends included), you’ll be part of a 365-day operation, responding to incidents and supporting with first aid and basic maintenance to ensure guest experiences meet our high standards.

Qualifications

• Strong organisational skills and the ability to communicate clearly with guests and colleagues.
• Ability to physically assist with event setup and breakdown.
• Pro-active and reliable with a good sense of safety and teamwork.

Responsibilities

• Setting up rooms for weddings, private functions, corporate events, and other activities per client requirements and clear down after events.
• Transporting necessary materials around the site.
• Ensuring the site is safe, clean and tidy including waste management and light maintenance.
• Being part of first responders for emergencies including first aid, security incidents and fire/building alarms.
• Completing health and safety audits and working with other departments to ensure a seamless guest experience.

Skills

Organization

Communication

Manual handling

Job description

• Full time
• Associate
• Operations

Job Title: Conferencing and Banqueting Team Member
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reporting to: Director of Food and Beverage
Hours: 6am-6pm/6pm-6am, 4 on, 4 off pattern including weekends.

The Opportunity

The Venue Services Team play a vital part in Ashridge House’s ability to deliver a high level of service to our guests by ensuring all booked areas are set up to detailed specifications, providing first response to any on-site incidents and supporting with security. This is a diverse but challenging role which requires strong organisation, communication, and manual handling skills.

Responsibilities

The main duties include:

Setting up rooms for weddings, private functions, corporate events, and other activities taking place as per client requirements as well as the clear down of said rooms/activities

Transporting necessary materials around the site

Ensuring the site is safe, clean, and tidy such as waste management (and light maintenance – bulb changes/ AV set ups etc)

Being part of a team of first responders for emergencies including first aid, security incidents and fire/building alarms – Team is operational 365 days a year.

Completion of health and safety audits

Pro-actively working closely with other departments to ensure a seamless client/guest experience for any event.

Who are you?

Hold a full UK driving licence and have access to your own transport.

Have the right to work in the UK.

Able to work in a physically demanding role.

Want to be a team player.

Be pro-active and use initiative.

Ability to problem solve and think on your feet.

Employee Benefits

Annual leave entitlement

Free access to onsite gym

Access to the company pension and healthcare schemes

Free on-site parking

Free staff lunch

About us

Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.

When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience and everything else that makes you unique.