Conference & Banqueting Manager

Searcys; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading hospitality company as a Conference and Banqueting Manager at the iconic Barbican in London. This full-time role involves planning and delivering exceptional events, managing teams, and ensuring outstanding customer service in a unique venue. Enjoy a range of benefits including discounts, annual leave, and opportunities for professional development.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 33 days annual leave

Access to discounts and communication portals

Employee assistance program

Enrolment into Searcys Champagne School

Meals provided on shift

Your birthday off

A day off to volunteer

Qualifications

• Experience managing events and private dining.
• Strong product knowledge in food & beverage.

Responsibilities

• Plan, organize, and deliver events at the Barbican.
• Coordinate with marketing, sales, and events teams.
• Train staff to meet department standards.

Skills

Leadership

Communication

Time Management

Customer Care

Job description

3 days ago Be among the first 25 applicants

Company Description

The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings.

If you are looking for a unique venue away from the hustle and bustle of the City, the Barbican Conservatory offers a botanical oasis famous for its cascading plants, high glass roof, and tranquil fish pools—making it a wonderful space to entertain guests.

As a Conference and Banqueting Manager, you will assist the Operations Manager - Events in delivering seamless service across the department and cover the Operations Manager – Events role if needed.

Benefits include:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 33 days annual leave (dependent on role)
• Access to discounts and communication portals
• Employee assistance program
• Enrolment into Searcys Champagne School
• Meals provided on shift
• Your birthday off
• A day off to volunteer or give back to a charity of your choice

Job Details

• Full-time, Permanent
• Hours per week: 45
• Salary: Competitive

Key Duties and Responsibilities

• Plan, organize, and deliver events at the Barbican and other hospitality areas with relevant department heads
• Coordinate with marketing, sales, and events teams to meet and exceed client expectations
• Brief the hospitality team and oversee all events and meetings
• Meet clients to ensure a flawless customer journey and communicate any on-the-day changes
• Manage hospitality supervisors and team leaders, delegating staff as needed
• Train staff to meet department standards, including casual labor, and conduct training sessions
• Implement staff induction and mandatory training within the first three months and monitor performance during probation
• Monitor daily standards, ensure exceptional customer service, and address concerns with the Conference & Banqueting Manager
• Coordinate with kitchen, events, reception, and AV teams to ensure consistent food and service standards
• Perform any other reasonable management requests

Qualifications

• Strong product knowledge (food & beverage)
• Experience managing events and private dining
• Good business acumen and leadership skills
• Professional demeanor and excellent communication skills
• Initiative, time management, and presentation skills
• Team management and customer care expertise

Additional Information

As the UK's oldest caterer, founded in 1847, working with Searcys offers the chance to be part of London's prestigious events, gain insights from experienced colleagues, and contribute to a storied legacy in hospitality.

For more about Searcys' history, visit www.searcys.co.uk.