Assistant Conference and Banqueting Manager

Exclusive Hotels and Venues; Ware; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel group is seeking an Assistant Conference and Banqueting Manager to oversee events and ensure exceptional service standards. This hands-on role involves managing teams, delivering training, and building client relationships, set within a vibrant team environment.

Benefits

Complimentary parking

29 days holiday (increasing with service)

Discounted stays at Exclusive properties

Food and beverage discounts

Qualifications

• Minimum of 2 years supervisory/management experience in a similar hotel.
• Flexibility to work different shifts and situations.
• Ability to work under pressure and multi-task effectively.

Responsibilities

• Ensure expectations are exceeded at all times in all areas of C&B.
• Oversee events and maintain service excellence.
• Support recruitment and training efforts for team members.

Skills

Customer service experience

Good time management

Excellent communication

Problem-solving skills

Job description

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Assistant Conference and Banqueting Manager, Ware

Client: Exclusive Hotels and Venues

Location: Ware, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b4b54735e3cc

Job Views: 7

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Job Introduction

In a Nutshell

We have a fantastic opportunity for an experienced Assistant Conference & Banqueting (C&B) Manager.

This role is instrumental in ensuring that all Conference and Banqueting operations run successfully and in line with all guest requirements. It is a hands-on position where you are expected to manage the team and work alongside them, leading by example and demonstrating luxury standards.

Role Responsibility

Lots to do, but lots of fun

• Ensure that expectations are exceeded at all times in all areas of C&B
• Support operational teams in delivering exceptional standards
• Lead from the front by running and overseeing events. Remain hands-on within this busy food and beverage operation.
• Maintain consistent standards in the absence of the C&B Manager
• Build strong relationships with clients, ensuring warm welcomes and thorough briefings
• Conduct de-briefs after meetings to check satisfaction and gather future sales leads
• Assist in recruitment and development of team members
• Support training to deliver high service levels
• Ensure functions room setup aligns with function sheets and standards
• Aim to hit and exceed budgeted targets

The Ideal Candidate

Are you right for us?

Our successful Assistant C&B Manager will have:

• Minimum of 2 years supervisory/management experience in a similar 4 to 5-star hotel within a conference and banqueting department
• Flexibility to work different shifts
• Customer service experience and commitment
• Ability to listen and respond to guest needs
• Well presented
• Good time management and multi-tasking skills
• Excellent communication skills
• Ability to work under pressure
• Flexibility for various work situations
• Problem-solving skills and initiative

Package Description

And now for the good stuff

We are committed to our people, offering excellent training, development, and progression opportunities. Benefits include:

• Complimentary parking
• 29 days holiday (increasing with service)
• Discounted stays at Exclusive properties
• Food and beverage discounts

About the Company

Are we right for you?

We seek individuals with character, a love for people, a willingness to go the extra mile, and genuine passion for guest service.