Concierge Receptionist - Flexible Hours & Growth

Lexington-Catering; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Free meals

Flexible working

Holiday entitlement

Volunteer days

Career development

Pension schemes

Exclusive discounts

Job summary

Lexington Reception Services in London is seeking a professional receptionist to deliver first-class customer service across client offices. You will greet visitors, manage inquiries, guide guests, and support operations at multiple sites.

You should be well-presented with excellent communication skills and enjoy teamwork or solo work. The role runs Monday to Friday, 40 hours per week, with training provided and scope to develop within a busy, client-facing environment.

Qualifications

• Excellent standard of communication skills, verbal and written.
• Excellent working in a team or alone.
• Previous experience in a similar role/administration.

Responsibilities

• Greet guests and visitors, establishing eye contact within 10 feet of the reception desk.
• Greet clients promptly, use the welcome phrase and their name.
• Escort guests to required destinations or use the concierge service.
• Provide updates to visitors waiting for verification every five minutes.
• Welcome and escort guests to meeting rooms, and assist with coats and luggage.
• Offer refreshments in the lounge and keep guests informed of host arrival.
• Handle enquiries promptly in person, by phone, or email.
• Continually develop client knowledge and share with the team.
• Maintain awareness of building facilities to advise guests.
• Answer calls to required standards and relay messages promptly.
• Assist with hospitality duties on-site when required.
• Help with any ad hoc duties as needed.

Skills

Excellent communication (verbal & writ

Job description

Lexington Reception Services in London is seeking a professional receptionist to deliver first-class customer service across client offices. You will greet visitors, manage inquiries, guide guests, and support operations at multiple sites.

You should be well-presented with excellent communication skills and enjoy teamwork or solo work. The role runs Monday to Friday, 40 hours per week, with training provided and scope to develop within a busy, client-facing environment.