Concerts Manager, Royal Northern Sinfonia and Classical Programme

The Glasshouse International Centre for Music; Gateshead; On-site; GBP 42,000 - 62,000; Full time

Job summary

The Glasshouse International Centre for Music is seeking a Concerts Manager to lead the delivery and coordination of Royal Northern Sinfonia concerts and the wider Classical Programme. You will liaise with artists and agents to confirm rehearsals, travel, and accommodation, while working with the Concerts Coordinator to prepare schedules and bookings.

You will drive operational running of regional concert series, coordinate talks, manage front-of-house logistics, and ensure accurate records in

Qualifications

• Prioritise experience in delivering classical concerts.
• Experience coordinating with visiting orchestras and artists management.
• Familiarity with budgeting and project administration in arts venues.

Responsibilities

• Oversee artist and management schedules for visiting artists, with the Concerts Coordinator.
• Ensure contracts issued and signed at least one month before final schedule release.
• Main contact for visiting orchestras to confirm schedule and logistics.
• Coordinate confirmations for Piano Greats series and regional orchestras.
• Record concert information in Arts Vision and assign resources in Artifax.
• Contribute to monthly orchestra schedule preparation within the RNS/MU Agreement.
• Lead regional operation of Middlesbrough, Carlisle, Kendal and Sunderland concerts.
• Coordinate pre-concert talks with musicians and artists.
• Oversee staffing and front-of-house arrangements for events.
• Drive artists to/from external venues as required.

Education

Degree in music or equivalent

Tools

Arts Vision

Artifax

Job description

Reporting to the Director of Artistic Planning the Concerts Manager is part of the wider Classical team at The Glasshouse International Centre for Music. As a key member of the concerts team, the Concerts Manager is responsible for the successful delivery of all core Royal Northern Sinfonia concerts at The Glasshouse and beyond, and the wider Classical Programme including Visiting Orchestras and Piano Greats., Liaise with artists and/or their agents as appropriate to confirm rehearsal orders, schedules and travel and accommodation arrangements.

• Oversee the preparation of all artist and management schedules, working with the Concerts Coordinator to ensure that all schedules are prepared and issued for visiting artists, and supervise arrangements for local travel and accommodation.
• Work with the Operations and Finance Manager to ensure that all contracts have been issued and fully executed in a timely manner and, except in exceptional circumstances, no later than one month prior to the issue of the Final Monthly Orchestra Schedule.
• As the main point of contact for visiting orchestras to The Glasshouse, oversee confirmation of the schedule and logistical requirements.
• Be responsible for confirmation of the schedule and logistical requirements for the Piano Greats series.
• Ensure that all concert information is fully and accurately recorded in Arts Vision in a timely manner and liaise with the Concerts Coordinator to assign the correct resources in Artifax.
• Work within departmental timelines to ensure the provision of all necessary information for the preparation of the monthly orchestra schedules, working within the parameters of the RNS/MU Agreement.

Royal Northern Sinfonia and Classical Programme in the region

• Lead on the operational running of our regional concert series in Middlesbrough, Carlisle, Kendal and Sunderland for both RNS and visiting orchestras, working with venue staff to confirm final logistics and schedule information and liaising between venues and visiting orchestras.
• Oversee the organisation by the Concerts Coordinator of pre-concert talks with musicians and artists for external RNS and visiting orchestra concerts.
• Working with the Artistic Planning and Tours Manager, lead on the operational running of regional chamber music concerts, liaising with venues and promoters to confirm final logistics and schedule information,
• Be responsible for coordinating any necessary staffing from the wider classical team to cover front-of-house duties for own-promotion external events and overseeing all logistical arrangements.
• Drive artists to and from external venues as required.

Concert Management

• Be the primary point of contact for colleagues across the team and wider organisation in relation to project schedules, logistics and technical information for the main season RNS concerts and classical programme at The Glasshouse, coordinating between teams where necessary.
• Agree a shared rota with the Concerts Coordinator to duty manage rehearsals and concerts at The Glasshouse and regionally as required and to book cover where necessary.
• In conjunction with the Concerts Coordinator, act as Artist Liaison for Visiting Orchestras and Piano Greats concerts including attending Daily Operations meetings and ensuring cover is provided where required.
• Oversee the preparation of dressing rooms, catering and refreshments by the Concerts Coordinator and provide cover as required for all RNS and Classical events both internally and externally.
• Oversee the hiring and tuning of pianos and other keyboard instruments by the Concerts Coordinator as may be required for both Glasshouse performances and those at external venues.

Administration

• Work with the Concerts Coordinator and Operations and Finance Manager to ensure that all financial information is logged and kept up to date in the Finance Tracker.
• Ensure that records are kept up-to-date in Arts Vision including venue, promoter, agent and artist information.
• In conjunction with the Concerts Coordinator and Classical Projects Coordinator and Administrator, attend Weekly and Daily Operations meetings, arranging cover from within the team when required.
• Undertake research including scoping out technical support, costs and logistics as required.
• Prepare evaluations including gathering feedback from internal and external parties, and facilitate debrief discussions as required.
• Feed into financial planning as required, researching and preparing draft budgets.

Our commitment to your development

At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it.

This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role.

Diversity, Equality, and Inclusion

At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves.

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced.

For example, we would love to hear from you if you:

• Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
• Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
• Grew up in a family receiving Universal Credit or state benefits
• Have ever lived in council or social housing or been on the housing register
• Have ever lived in sheltered accommodation or experienced homelessness
• Experienced being in care at any point in your life
• Have been a refugee or asylum seeker
• Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced racism

These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.

Do you have a passion for live music and the skills to bring world-class concerts to life?

Are you self-motivated, happy working as part of a team and flexible enough to adapt to a changing environment?, Previous experience in the delivery of classical music concerts/projects and of working with professional orchestral musicians and international artists and managements.

And are able to:

• Work under pressure and to prioritise a complex and busy workload.
• Use excellent written and verbal communication skills to work confidently across the organisation and externally with partner organisations as well as artists and their agents.
• Identify potential challenges in creative and production processes and to find creative solutions.
• Confidently use IT systems including Microsoft Word, Excel and Outlook and bespoke database systems.
• Work evenings and weekends as required.
• Drive artists to/from external concert venues as required.

It also helps if you have:

• A degree in music or equivalent, which could be significant experience and appreciation of classical music.
• A knowledge of chamber orchestra repertoire.
• An ability to read music.