Compliance Team Leader

Arcus FM; Redditch; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

4% bonus

Salary up to £40,441 per annum

25 days annual leave + Bank Holidays

Group personal pension (5-6%)

Life Assurance

Training Sponsorship Scheme

Discounts, vouchers, and financial aid

Job summary

Arcus Facilities Management is seeking an experienced Compliance Team Leader to support the development and implementation of the strategy for compliance and PPM management. You’ll lead all compliance activities related to new contracts and drive efficiency through technology, automation, and improved processes.

Responsibilities include managing the PPM team for key accounts, implementing audits to exceed KPIs, and coordinating with client and internal teams on monthly compliance data reviews.

Qualifications

• Experience managing people in a Retail FM environment with compliance tasks.
• Strong communication skills with stakeholders and senior managers.
• Excellent attention to detail and high accuracy.
• Deadline driven with strong organisational skills.
• Able to work in a team or independently to understand changes.

Responsibilities

• Management of the PPM team across key account client to add value and efficiency.
• Transform compliance and PPM activities through new technologies and processes.
• Implement reliable audit processes to maximise site compliance and exceed KPIs.
• Support the new business team on resource requirements for compliance activities.
• Lead new contract mobilisations for seamless transitions.
• Stay up to date on legislation and act as the team compliance expert.
• Engage with leads to drive improvements through system/process changes.
• Support client and internal teams on compliance and PPM data for monthly reviews.
• Perform ad-hoc duties as required.

Skills

People management

Stakeholder communication

Attention to detail

Deadline driven

Team player

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes then read on, as Arcus Facilities Management are seeking an experienced Compliance Team Leader!

About the Job

You’ll be supporting the development and implementation of the strategy for compliance and ppm management, with focus on use of technology to provide cost-effective solutions for our clients. You will lead all Compliance activities relating to the introduction of new contracts and help to make Arcus industry-leading in the provision of Compliance services.

Specific responsibilities include:

• Management of the PPM team across key account client to ensure we are consistently and continually adding value and working in a proactive and efficient way
• Transform our Compliance & PPM activities through introduction of new technologies, automation and processes that will lower our cost of operation and provide a more cost-effective solutions for our clients
• Implement effective and reliable audit processes in our Compliance team to maximise asset and site compliance and to exceed client KPIs
• Supporting the new business team on resource requirement for compliance and ppm activities using any knowledge gained from previous tenders
• Lead new contract mobilisations to deliver a seamless transition
• Keep up to date on any legislation changes and be viewed as the team compliance expert
• Proactively engage with functional/departmental team leads to drive improvement through system or process changes that impact on our team
• Supporting the client and internal account management teams on compliance and PPM data for monthly review meetings
• Any other ad-hoc duties as and when required

To be successful you will have:

If you have experience of managing people in a retail FM environment with compliance related activities, we want to hear from you!

You will also need:

• Working knowledge of Microsoft Office, Excel, Word and PowerPoint
• Strong communication skills to deal with a range of stakeholders and senior managers – both verbally and in writing
• Attention to detail and high levels of accuracy
• Deadline driven with excellend organisation skills
• Team Player but capable of working on own initiative to fully understand implications of changes and effective working methods

When you join us, you’ll receive:

• Salary: Up to £40,441 per annum, depending on experience
• 4% bonus, subject to achievement of targets
• 25 days annual leave + Bank Holidays.
• Group personal pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Funded Training Sponsorship Scheme
• Discounts, vouchers, and financial aid programs