Compliance Team Leader

Arcus FM Limited.; Redditch; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Salary up to £40,441 per annum

4% bonus

25 days annual leave + Bank Holidays

Group personal pension (5-6%)

Life Assurance

Training sponsorship

Discounts and financial aid programs

Job summary

Arcus FM Limited is seeking an experienced Compliance Team Leader to drive our compliance and PPM strategy across contracts. You’ll lead the PPM team, implement new technologies, and develop audit processes to exceed client KPIs.

You will work with client and account teams to mobilise contracts, stay updated on legislation, and champion cost-effective, reliable compliance solutions for our clients.

Qualifications

• Experience managing people in a retail FM environment with compliance activities.
• Strong attention to detail and high accuracy.
• Excellent communication with stakeholders and senior managers.

Responsibilities

• Lead the Compliance & PPM activities across key accounts.
• Transform activities through new technologies, automation and processes.
• Implement reliable audit processes in the Compliance team.
• Support the new business team on resource requirements for compliance/PPM.
• Lead new contract mobilisations for seamless transitions.
• Stay up-to-date on legislation changes and act as the compliance expert.
• Engage with department leads to drive improvements in systems and processes.
• Support data provision for monthly client review meetings.
• Undertake ad-hoc duties as required.

Skills

Microsoft Office

Excel

Word

PowerPoint

Job description

Why Join Us

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes then read on, as Arcus Facilities Management are seeking an experienced Compliance Team Leader!

What You'll Be Doing

You’ll be supporting the development and implementation of the strategy for compliance and ppm management, with focus on use of technology to provide cost-effective solutions for our clients. You will lead all Compliance activities relating to the introduction of new contracts and help to make Arcus industry-leading in the provision of Compliance services.

Specific responsibilities include:

• Management of the PPM team across key account client to ensure we are consistently and continually adding value and working in a proactive and efficient way
• Transform our Compliance & PPM activities through introduction of new technologies, automation and processes that will lower our cost of operation and provide a more cost-effective solutions for our clients
• Implement effective and reliable audit processes in our Compliance team to maximise asset and site compliance and to exceed client KPIs
• Supporting the new business team on resource requirement for compliance and ppm activities using any knowledge gained from previous tenders
• Lead new contract mobilisations to deliver a seamless transition
• Keep up to date on any legislation changes and be viewed as the team compliance expert
• Proactively engage with functional/departmental team leads to drive improvement through system or process changes that impact on our team
• Supporting the client and internal account management teams on compliance and PPM data for monthly review meetings
• Any other ad-hoc duties as and when required

What We're Looking For

If you have experience of managing people in a retail FM environment with compliance related activities, we want to hear from you!

You will also need:

• Working knowledge of Microsoft Office, Excel, Word and PowerPoint
• Strong communication skills to deal with a range of stakeholders and senior managers – both verbally and in writing
• Attention to detail and high levels of accuracy
• Deadline driven with excellend organisation skills
• Team Player but capable of working on own initiative to fully understand implications of changes and effective working methods

When you join us, you’ll receive:

• Salary: Up to £40,441 per annum, depending on experience
• 4% bonus, subject to achievement of targets
• 25 days annual leave + Bank Holidays.
• Group personal pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Funded Training Sponsorship Scheme
• Discounts, vouchers, and financial aid programs