Compliance Specialist

Morson Edge (Financial Services); Hereford; On-site; GBP 65,000 - 95,000; Full time

Job summary

Hereford - primarily office-based (4 days a week ideally) for a Compliance Technical Specialist within the e-money and payments space. You will translate regulatory requirements into practical solutions that shape products, customer journeys and communications.

Collaborate with Product, Operations, Marketing, Technology, Financial Crime and Customer Operations to ensure good customer outcomes while aligning with FCA rules and Consumer Duty.

Qualifications

• Experience in FCA-regulated environments (payments, e-money or FS)
• Ability to translate regulation into practical requirements and controls
• Strong communication and stakeholder engagement skills
• Analytical mindset with problem-solving approach

Responsibilities

• Provide technical compliance advice on FCA requirements, Consumer Duty and customer outcomes
• Support product development from a compliance perspective
• Review customer communications and financial promotions
• Advise stakeholders across the business and challenge constructively
• Maintain regulatory documentation including terms and disclosures
• Support regulatory changes, audits and assurance activities

Skills

Regulatory knowledge

Technical compliance

Regulatory documentation review

Stakeholder influence

Regulatory communication

Job description

Compliance Technical Specialist | E-Money & Payments | Hereford / Cheltenham

We’re working with a growing e-money and payments business that is looking for a Compliance Technical Specialist to join its team.

This is a great opportunity for someone who enjoys being close to the business and wants to use their regulatory expertise to help shape products, customer journeys and communications - rather than simply saying "no".

You’ll work closely with teams across Product, Operations, Marketing, Technology, Financial Crime and Customer Operations, translating regulatory requirements into practical solutions that support both innovation and good customer outcomes.

What you’ll be doing:

• Providing technical compliance advice on FCA requirements, Consumer Duty and customer outcomes
• Supporting product development, change and business initiatives from a compliance perspectiveTranslating regulation into practical requirements, controls and processes
• Reviewing customer communications, marketing materials and financial promotions
• Advising and constructively challenging stakeholders across the business
• Helping ensure customer journeys and products deliver good outcomes li>
• Owning and maintaining regulatory documentation, including terms and conditions and customer disclosures
• Supporting regulatory change, audit and assurance activity

What we’re looking for:

• Experience working within an FCA-regulated environment, ideally within payments, e-money or financial services
• Strong knowledge of FCA requirements and Consumer Duty
• Experience providing practical, technical compliance advice to stakeholders
• Background reviewing customer communications, financial promotions or regulatory documentation
• Someone who can interpret regulation and apply sound judgement in a commercial environment
• A confident communicator who can influence and challenge constructively at all levels
• A solutions-focused approach - someone who looks for ways to make things work compliantly rather than simply identifying problems

The role:

Hereford - primarily office-based (4 days a week ideally)

If you’re a technical compliance professional looking for a role where you can genuinely influence the business and help shape how compliance is embedded into products and customer experiences, I’d be keen to hear from you.