Compliance Sampler (6 months FTC)

South East Water UK; Farnborough; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Stakeholder pension

5 weeks holiday + bank holidays

Flexible annual leave

Volunteer days

Cycle to work

Health cash plan

Life assurance

Wellbeing benefits

Job summary

South East Water is seeking a Compliance Sampler based at our Farnborough depot. This 6-month FTC role involves collecting water samples from treatment works, reservoirs, and customer properties, performing on-site tests, and recording results in the LIMS.

You will manage routes, handle paperwork, and explain procedures to customers while upholding safety and regulatory standards. You will use handheld devices for data entry, drive a company vehicle, and join a weekend/bank holiday rota to

Qualifications

• A valid driving licence is essential.
• Good numeracy and literacy skills.
• Customer service skills with ability to explain processes to customers.
• Confident with IT/computers.

Responsibilities

• To collect and deliver samples and record details per Sampling Manual and Water Quality Regulations.
• To organise own sampling route to ensure timely collection and delivery to laboratory or depot.
• To ensure all paperwork is completed and data entered into the Laboratory Information Management System (LIMS).
• To perform duties in accordance with HSQ and driving rules.
• To perform on-site tests and quality control checks per regulations.
• To identify deficiencies in the Sampling Manual to ensure compliance with Water Quality Regulations and UKAS.
• Collect repeat samples and urgent ad-hoc samples; service and clean allocated vehicle.
• Undertake sampling at weekends as required.

Skills

Driving licence

Numeracy

Literacy

Customer service

IT skills

Job description

Summary:

Imagine a role where your work directly impacts the health and well-being of your entire community. At South East Water, we believe water is the lifeblood of our region, and as a Compliance Sampler, you become the frontline guardian of public health. You will ensure that every drop of water reaching our customers is wholesome, safe, and meets the highest regulatory standards. This is a purpose-driven career where you work independently in the field to make a tangible difference.

This dynamic, (6 months FTC) field-based position offers a unique variety each day. You will use your initiative to navigate your assigned routes, ensuring the integrity of our water supply by collecting samples from critical locations such as treatment works, service reservoirs, and directly from customer properties. Your role involves performing on-site tests, performing quality control checks, and recording precise data into our laboratory systems. You are the face of South East Water, and your ability to interact professionally with the public is essential as you explain the sampling process to customers.

We are looking for a dependable and organised individual who takes pride in the accuracy of their work and is confident using IT systems and handheld devices for data entry and navigation. You will need a valid UK driving licence as you will be responsible for a company vehicle, but no previous experience is required- your attitude and commitment to safety are what matter most.

Based at our Farnborough, Hampshire depot, you will typically start your day between 06:00 AM - 06:30 AM, finishing around 2:00 PM. Because water quality is a constant priority, you will participate in a weekend and bank holiday rota to ensure continuous compliance. If you are ready to take ownership of a vital role and help us deliver healthy, high-quality water across Hampshire,

Main responsibilities:

• To collect and deliver samples (including Cryptosporidium filter changes) and record details of samples taken in accordance with the Company’s Sampling Manual and the Water Quality Regulations.
• To organise own sampling route to ensure all samples assigned are collected in a timely manner and the samples are delivered to the laboratory or depot in time to be processed.
• To ensure all paperwork associated with collecting samples is completed in accordance with internal procedures and this data is entered into the Laboratory Information Management System (LIMS).
• To perform duties in accordance with internal policies and relating to HSQ and driving rules.
• To perform on site tests and associated quality control checks in accordance with the Company’s Sampling Manual and the Water Quality Regulations.
• To help identify any deficiencies in the Company’s Sampling Manual to ensure that all sampling procedures are appropriately documented and conform to any / all requirements of the Water Quality Regulations and UKAS.
• Collect repeat samples in case of sample results failure to meet standards and urgent ad-hoc samples as necessary.Responsible for the servicing and cleaning of allocated vehicle.
• To undertake sampling at weekends in accordance with the local team agreement and in emergency as requested by the Company.

You'll need: Skills / Qualifications / Experience

• A valid driving licence is essential
• Good level of numeracy and literacy skills
• Good customer service being comfortable speak with customers and explaining why and how you're there to help them
• Confident with IT / Computers

It will be a bonus if you have: Skills / Qualifications / Experience

• Understanding of water sampling process

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

Grow a career with a meaningful purpose.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

Compensation package:

FTE-28028.20