Compliance QA

Compleat Food Group; Crewe; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

33 days annual leave

EV charging points

Wellbeing support

Learning platform

Career development

Job summary

The Compleat Food Group is seeking a proactive Compliance QA in Crewe to join our Quality Assurance team. You will audit, validate, and support traceability, investigations, and document control while assisting with day-to-day quality activities.

This role reports to the QA Manager and operates in a chilled food manufacturing environment. Ideal candidates have about 1 year in a QC/quality role within food manufacturing, with a Food Hygiene Level 2 or equivalent.

Qualifications

• Around 1 year of experience in a QC or quality role.
• At least 1 year in a food manufacturing environment.
• Food Hygiene Level 2 or equivalent qualification.

Responsibilities

• Conduct process and CCP audits across the site.
• Support QA with GMP, hygiene and fabrication audits.
• Participate in metal detector validations and verifications.

Skills

Auditing

Attention to detail

Time-management

Communication

Teamwork

Initiative

Education

Food Hygiene Level 2

Job description

We are looking for a proactive and detail-focused Compliance QA to join our Quality Assurance team in Crewe.

This role plays an important part in ensuring that all procedures relating to product quality, food safety and legality are consistently followed across the site. You will support the wider QA team with auditing, validations, traceability, investigations, document control and day-to-day quality activities.

Job Title: Compliance QA - Chilled Food Manufacturing

Location: The Compleat Food Group, Weston Road, Crewe, Cheshire, CW1 6XQ

Working Hours: Monday to Friday 10am - 6pm (37.5 hours per week)

Pay: £14.58 Per hour (Annual Salary £28,430)

Reporting To: QA Manager

About The Compleat Food Group

At The Compleat Food Group, we're proud to be a food business built on purpose and passion. Formed in 2021, we're on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat.

We're home to some of the UK's most exciting and loved food brands, including Wall's Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we're a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK's major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we're united by a shared ambition to shape the future of food for the better.

About the Role

This is a great opportunity for someone with food manufacturing quality experience who wants to develop further within Quality Assurance and Compliance. You will work closely with colleagues across production, technical and management teams and gain valuable experience across a broad range of food safety and quality activities.

• Conducting process and CCP audits across the site.
• Supporting the QA team with glass and plastic, GMP, hygiene and fabrication audits in line with agreed schedules.
• Taking part in annual metal detector validations and routine verification activities.
• Supporting CCP validations across both sites.
• Completing weekly site equipment calibrations.
• Completing and recording allergen verification and validation activities alongside the wider site team.
• Supporting export and customer traceability exercises.
• Completing monthly and ad hoc traceability exercises.
• Leading complaint investigations, root cause analysis and non-conformance investigations.
• Completing daily filing and auditing of factory and QA paperwork.
• Carrying out daily GMP walks with site Shift Managers and Supervisors.
• Developing sufficient knowledge to provide QA support across both sites.
• Supporting the QA team with holiday and absence cover when required.
• Assisting with customer visits and audits, including presenting traceability information, QA paperwork and supporting documentation.
• Maintaining relevant QA and factory documentation, including controlled document checks and regular recorded paperwork audits.
• Escalating quality, safety or compliance concerns promptly when they cannot be resolved within the department.

What we are looking for:

• Excellent attention to detail and strong auditing skills.
• Good time-management and organisational abilities.
• The confidence to work independently and use their own initiative.
• The ability to work effectively as part of a wider team.
• A practical, inquisitive and problem-solving approach.
• The ability to communicate confidently with colleagues and management at all levels.
• A collaborative approach when working with different departments.
• The confidence to challenge existing ways of working and identify opportunities for improvement.
• A proactive approach to escalating and resolving issues.

Experience and Qualifications

Ideally, you will have:

• Around 1 year of experience working as a QC or in a similar Quality role.
• At least 1 year of experience within a food manufacturing environment.
• Food Hygiene Level 2 or an equivalent qualification.

Previous experience of food safety auditing, CCP controls, traceability, investigations, calibrations or compliance documentation would be advantageous.

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That's why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

Financial & Lifestyle Benefits

• Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days' annual leave (including bank holidays) with the option to purchase extra
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points - available at selected sites

Health & Wellbeing

• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support - from mindfulness to lifestyle resources
• Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups - including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity's employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.