Compliance Officer - 7500

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Private medical

Discretionary bonus

Pension scheme

Life assurance

Green travel

Job summary

Cambridge University Press & Assessment is seeking a Compliance Officer in Cambridge. The role involves leading investigations into malpractice and exam security incidents, assessing evidence and communicating outcomes to centres and candidates.

This position supports safeguarding integrity across exams and qualifications. The role is full-time, 35 hours per week, with a hybrid working arrangement (2 days per week in the office) and a permanent contract.

Qualifications

• Experience working in investigations or a compliance environment.
• Confidence in handling sensitive or complex matters.
• Comfortable working with data to identify issues or trends.

Responsibilities

• Lead investigations into suspected malpractice; manage cases from initial report or detection through to resolution and communication of outcomes.
• Own a diverse caseload of investigations, prioritising competing demands to ensure timely progression.
• Evaluate facts and evidence to make informed decisions, identifying risks and escalating concerns as needed.
• Decide outcomes; provide guidance and issue warnings or withhold candidate grades, communicating fair decisions.
• Analyse data and trends to identify risk areas and support continuous improvement.
• Review internal processes, procedures and external regulations to ensure compliance and drive improvements.
• Support the wider Compliance team as required.

Skills

Investigations

Compliance

Analytical skills

Communication

Job description

Job Title: Compliance Officer

Salary: £26,600- £32,600

Location: Cambridge, Hybrid (2 days per week in the office)

Contract: Permanent

Hours: Full-time (35 hours per week)

We're looking for a Compliance Officer to join our motivated and dedicated Compliance team at Cambridge University Press & Assessment.

This is an exciting time to join us as we expand our team and strengthen our mission to ensure fairness and trust in our assessments. Your work will directly impact learners worldwide, helping us maintain the integrity of our qualifications and the reputation of Cambridge.

About The Role

Reporting to the Compliance Assistant Manager (Investigations), you will be responsible for investigating allegations of malpractice and question paper security breaches across our registered schools.

In this role, you will lead investigations into suspected malpractice, assessing evidence with a solutions-focused mindset and working collaboratively with colleagues to reach fair, consistent and evidence-based decisions. Your work will play a vital role in protecting the security, fairness and integrity of our examinations and maintaining trust in Cambridge International qualifications.

You will ensure that investigations are managed promptly, accurately and in accordance with established procedures. You will also contribute to the continuous improvement of processes for investigating allegations of malpractice and question paper security incidents. The decisions you make and communicate to centres and candidates are critical to safeguarding the integrity of examination outcomes and ensuring candidates receive the results they deserve.

Responsibilities and accountabilities include:

• Leading on investigations into suspected malpractice; managing cases from initial report or detection through to resolution and communication of outcomes.
• Owning a diverse caseload of investigations, prioritising competing demands to ensure cases are progressed efficiently and in line with our established procedures.
• Evaluating facts and evidence to make informed decisions, identifying emerging risks and escalating concerns where appropriate.
• Deciding outcomes; ranging from providing guidance and issuing warnings to withholding candidate grades, you will be responsible for communicating fair decisions.
• Analysing data and trends to identify areas of risk, support continuous improvement, and make recommendations relating to centre performance, sanctions or closure.
• Reviewing internal processes, procedures and external regulations to ensure compliance with best practice and drive ongoing improvements.
• Supporting the wider Compliance team as required.

About You

The Compliance team's best asset is its people. To be successful in the role, you will be a confident person who is able to work independently and communicate clearly with a range of stakeholders. You will be a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision-making abilities.

You will also;

• Have an inquisitive mind when running investigations
• Have excellent attention to detail
• The ability to thrive in fast-paced, dynamic environments where swift analysis and action are essential.
• Have excellent communication skills, providing information to a variety of stakeholders around the world with diplomacy, precision and sensitivity.
• Deliver superb customer service in all aspects of your work.
• Be a quick learner who is not afraid to ask questions.
• Be flexible and able to prioritise according to changing situations.
• Be skilled at identifying and mitigating risk.
• Be able to manage a varying workload and successfully meet multiple tight deadlines.
• Be a positive person who lifts those around you.

Desirable criteria

• Experience working in investigations or a compliance environment.
• Confidence in handling sensitive or complex matters.
• Comfortable working with data to identify issues or trends.

The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We are committed to supporting exams officers, teachers, and candidates so they can confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If this mission resonates with you, we'd love to hear from you.

The key to our work is our colleagues, whose shared commitment enables us to make an even greater impact. We are a united, vibrant, and respectful community, and we ensure that every individual is recognised, listened to, and supported. Because our impact is amplified when our people are empowered, we provide everyone with the opportunity to develop in their own way. Whether you want a linear career or prefer to follow your own path, we’ll support you and provide the resources and training you need to be bold and take ownership of your work.

We are a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to emulate people from a wide range of different communities.