Assessment Support Manager - 7494

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Annual leave 28 days + bank holidays

Private medical insurance

Discretionary annual bonus

Group personal pension

Life assurance 4x salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is seeking an experienced Assessment Support Manager to help shape and assure English language assessments. You will work with assessment specialists and colleagues across the organisation to ensure materials are accurate, fit for purpose and delivered to high standards.

In this hybrid role, based in Cambridge, you will contribute to content production, quality assurance, and continuous improvement while maintaining confidentiality and compliance.

Qualifications

• Experience in English language teaching or language assessment.
• Experience in a quality-focused environment requiring high accuracy.
• Experience reviewing or producing content against defined standards.
• Strong written communication skills.
• Experience prioritising and managing multiple tasks.
• Knowledge of language assessment principles and practices.
• English language teaching qualification or other relevant professional qualification.
• Experience contributing to process improvements.
• Experience within assessment, qualifications, testing or educational publishing.
• Ability to interpret and apply quantitative or qualitative data to support decisions.

Responsibilities

• Supporting production and review of assessment content to ensure quality, consistency and accuracy.
• Contributing to quality assurance activities that support marking and results processes.
• Working with assessment specialists and other partners to deliver assessment materials to agreed standards.
• Identifying risks, issues and opportunities for improvement and escalating these appropriately.
• Supporting the development and enhancement of assessment processes, documentation and ways of working.
• Maintaining high standards of confidentiality, quality and compliance throughout your work.

Skills

English language teaching

Language assessment

Content development

Educational publishing

Written communication

Time management

Quality assurance

Attention to detail

Content evaluation

Data-driven decision-making

Job description

Job Title: Assessment Support Manager

Salary: £29,700 - £38,550 per annum

Location: Cambridge, Hybrid (2-3 days per week in Cambridge)

Contract: Full time, permanent – 35 hours per week

Help shape trusted English language assessments used by millions of learners worldwide.

Join a team that combines educational expertise, assessment quality and continuous improvement to deliver high-quality qualifications with global impact.

As an Assessment Support Manager, you'll support the development and quality assurance of English language assessments, working closely with assessment specialists and colleagues across the organisation. You'll play an important role in ensuring assessment materials are accurate, fit for purpose and delivered to the high standards expected by learners, educators and institutions worldwide

About The Role

This role sits within Assessment Operations and supports a range of assessment content activities that help maintain the quality and validity of our English language qualifications. You'll contribute to assessment content production, quality assurance activities and continuous improvement initiatives, while building effective relationships with subject matter experts and colleagues across the business

Additional responsibilities include:

• Supporting the production and review of assessment content to ensure quality, consistency and accuracy.
• Contributing to quality assurance activities that support marking and results processes.
• Working with assessment specialists and other partners to deliver assessment materials to agreed standards.
• Identifying risks, issues and opportunities for improvement and escalating these appropriately.
• Supporting the development and enhancement of assessment processes, documentation and ways of working.
• Maintaining high standards of confidentiality, quality and compliance throughout your work.

The impact of this role extends beyond day-to-day delivery. You'll help ensure assessment materials remain accurate, valid and reliable, while supporting colleagues and external contributors involved in the development of qualifications used by learners across the world

Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

We're looking for someone who can review and evaluate content against defined requirements, communicate effectively with a range of stakeholders and manage competing priorities while maintaining excellent attention to detail.

You should also be able to demonstrate:

• Experience in English language teaching, language assessment, educational content development, educational publishing or another closely related field.
• Experience working in a quality-focused environment requiring a high degree of accuracy and attention to detail.
• Experience reviewing, evaluating or producing content against defined standards or specifications.
• Strong written communication skills.
• Experience prioritising and managing multiple pieces of work.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following:

• Knowledge of language assessment principles and practices.
• English language teaching qualification or other relevant professional qualification.
• Experience contributing to process improvements.
• Experience within assessment, qualifications, testing or educational publishing.
• Experience interpreting and applying quantitative or qualitative data to support decision-making.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits, including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 30 August 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place w/c 14 September 2026.

If shortlisted, you can expect:

• 1 round of virtual interviews via MS Teams
• A role related task to be shared on the day of the interview

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition

If you require any reasonable adjustments during the recruitment process due to a disability or long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.