Compliance Manager

Aviva plc; Greater London; Hybrid; GBP 120,000 - 166,000; Full time

Job summary

Aviva plc is seeking a Senior Compliance Manager on a 6‑month contract in London, hybrid with 3 days in the office. You will lead second-line activities, advise on regulatory requirements across Lloyd's and PRA/FCA, and support a risk-based compliance framework across the insurer and its international service company network.

You will bring strong regulatory knowledge, experience in financial crime, and the ability to influence senior stakeholders while delivering practical, timely guidance.

Qualifications

• Senior-level compliance experience in Lloyd's managing agent or general insurance environments.
• Strong generalist compliance knowledge across governance, Consumer Duty, complaints, regulatory change, breaches and SMCR.
• Understanding of Lloyd's, PRA and FCA requirements, LICs and service company oversight.
• Strong financial crime expertise including sanctions, due diligence and risk assessments.
• Experience in second-line compliance advisory, oversight or assurance with effective challenge.
• Experience overseeing service companies or delegated arrangements and assessing control effectiveness.
• Ability to build credibility quickly and influence senior stakeholders in contract roles.
• Experience preparing clear reports and management information for governance forums.
• Ability to guide colleagues and share knowledge within the Compliance team.

Responsibilities

• Support regulatory engagement with Lloyd’s, PRA, the FCA and other regulators.
• Provide second-line compliance advice, oversight and challenge across the generalist agenda.
• Oversee service company arrangements and delegated responsibilities with effective controls.
• Coordinate regulatory reviews and submissions across agents and service companies.
• Support financial crime and sanctions frameworks including due diligence and risk assessments.
• Contribute to TOM development and integration projects within the team.
• Review and align compliance policies and ensure delivery of plan activities.
• Prepare high-quality reporting for senior stakeholders and governance forums.
• Mentor team members and promote consistent ways of working.
• Ensure a structured handover of activities at contract end.

Skills

Senior compliance experience

Generalist compliance knowledge

Lloyd's, PRA and FCA regulatory know‑h

Financial crime expertise

Second-line advisory experience

Delegated arrangements oversight

Stakeholder influencing

Reporting to senior management

Sharing knowledge within team

Job description

Senior Compliance Manager

Location: 88 Leadenhall Street, London (Hybrid – 3 days per week in the office)

Contract Duration: 6 months

IR35 Status: Inside

A bit about the job

We’re looking for an experienced Senior Compliance Manager to join our Compliance function on a 6-month contract basis.

Reporting to the Head of Compliance, you’ll play a key role in supporting the delivery of an effective, risk-based second-line compliance framework across our Lloyd’s and general insurance business, including its international service company network.

This is a senior generalist compliance role, requiring strong regulatory knowledge, sound judgement and the ability to provide practical, risk-based advice and challenge to senior stakeholders. You’ll bring particular expertise in financial crime, including sanctions, due diligence and risk assessment, alongside a broad understanding of the Lloyd’s, PRA and FCA regulatory landscape.

You’ll support key regulatory priorities, contribute to integration and transformation activity, and help shape the future operating model for the Compliance function. This is an excellent opportunity for an experienced compliance professional who can hit the ground running, build strong stakeholder relationships and make an immediate impact.

Skills and experience we’re looking for

• Senior-level compliance experience within a Lloyd’s managing agent or general insurance environment.

• Strong generalist compliance knowledge, with experience across regulatory requirements, governance, Consumer Duty, complaints, regulatory change, breaches and notifications, and SMCR.

• A good understanding of Lloyd’s, PRA and FCA regulatory requirements, including LIC requirements and service company oversight arrangements.

• Strong financial crime expertise, including sanctions, due diligence and financial crime risk assessments within an insurance or Lloyd’s market context.

• Experience working in a second-line compliance advisory, oversight or assurance function, providing effective challenge, escalation and regulatory guidance.

• Experience overseeing service companies or delegated arrangements, including assessing compliance frameworks, monitoring regulatory responsibilities and reviewing control effectiveness.

• The ability to build credibility quickly, influence senior stakeholders and deliver effectively in a contract or interim role.

• Experience preparing clear, high-quality reports, management information and papers for senior management and governance forums.

• The ability to support and guide colleagues, sharing knowledge and providing practical advice across the Compliance team.

Day-to-day responsibilities

• Support regulatory engagement with Lloyd’s, the PRA, the FCA and other relevant regulators, ensuring regulatory requirements are effectively managed and embedded.

• Provide second-line compliance advice, oversight and challenge across the generalist compliance agenda, including conduct, Consumer Duty, complaints, regulatory change, breaches and notifications, SMCR, policies and training.

• Oversee service company arrangements, regulatory obligations and delegated responsibilities, assessing the effectiveness of local compliance controls.

• Coordinate regulatory reviews and submissions, identifying and managing regulatory risks across the managing agent and its service companies.

• Support the financial crime and sanctions frameworks, including due diligence, risk assessments and sanctions screening oversight.

• Contribute to integration activity and project work, including the development of the Compliance team’s target operating model (TOM).

• Support the review and alignment of compliance policies and procedures, ensuring agreed compliance plan activities are delivered.

• Prepare high-quality reporting and management information for senior stakeholders and governance forums.

• Provide guidance and support to members of the Compliance team, sharing knowledge and promoting consistent ways of working.

• Ensure a structured handover of ongoing activities and deliverables at the end of the contract.

Desirable experience

• Experience supporting integration programmes, business change or transformation projects within a Lloyd’s or general insurance environment.

• Experience designing or implementing a compliance target operating model (TOM), including service company oversight arrangements and RACI frameworks.

• Experience supporting the development of complaints handling processes, TOBAs and branch office oversight arrangements.

• Experience working across international service company networks and multi-jurisdictional regulatory environments.