Compliance & Maintenance Manager

ZipRecruiter; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee compliance and maintenance across a diverse portfolio. This dynamic role involves managing contracts, leading a maintenance team, and ensuring excellent service delivery. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational and communication skills. Join a supportive organization that values innovation and teamwork, offering opportunities for professional growth and a vibrant workplace culture filled with team events and personal development programs.

Benefits

Team Nights Out

Company Parties

Travel Opportunities

Colleague Discounts on Holidays

Qualifications

• Proven track record in property management with excellent organizational skills.
• Experience in managing property-related contracts and maintenance teams.

Responsibilities

• Ensure statutory compliance and manage property-related contracts.
• Lead the maintenance team and implement SLAs effectively.

Skills

Property Management

Organizational Skills

Team Management

Customer Service

Problem Solving

Attention to Detail

Communication Skills

Computer Literacy (Word & Excel)

Education

NEBOSH Qualification

Job description

Job Description

Full-time 37.5 hours per week, Monday to Friday

Maternity cover with the opportunity to become permanent

You will manage all statutory compliance across our 490 retail branch estate, residential flats, and commercial offices, ensuring all areas are kept up to date and records are processed and accessible to all. Additionally, you will lead the maintenance team dealing with reactive property issues and work closely with the health & safety team.

The ideal candidate will be professional at all times, enthusiastic, and have a motivated approach. You should take ownership of your own time and prioritize workload in a fast-paced department where no two days are ever the same.

What will be your key responsibilities?

• Ensure statutory compliance is kept up to date and records are accessible to all
• Manage property-related contracts, e.g., intruder alarms, air conditioning, portable appliance testing, etc.
• Manage the maintenance team to meet performance expectations
• Implement and maintain SLAs
• Work closely with the Health & Safety team
• Manage small works issues
• Review and authorize invoices

What competencies are we looking for?

• Proven track record in property management
• Excellent organizational and administrative skills
• Team management experience
• Good understanding of commercial leases
• Providing excellent customer service to internal and external customers at all times
• Strong attention to detail and high levels of accuracy
• Ability to review reported issues and problem-solve quickly and efficiently
• Computer literate, confident using Word & Excel
• Enthusiastic and proactive, with the ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Ability to liaise with colleagues at all levels
• NEBOSH qualification is desirable

About Us

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays, alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 branches throughout the UK, with our head office based in Sunderland, which houses our tour operator teams, finance, marketing, HR, IT, and more. We have been operating for over 40 years and continue to grow each year.

Our values

Our SMILE values are embedded into our company and ensure our teams work strongly together. You and all of our colleagues will demonstrate these values at all times:

• Supportive
• Motivational
• Innovative
• Loyal
• Excellence

What it’s like to work for us?

Wherever you work within our organization, our people are always at the heart of everything we do. We offer various training programs to support your personal and professional development, recognizing that promoting and rewarding our hardworking colleagues is vital.

It's not all work—our sociable culture includes team nights out, company parties, opportunities for travel abroad on educational trips, and colleague discounts on holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer of apprenticeships, we conduct basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.