Compliance Coordinator

Miles & Barr Limited.; Herne Bay; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Discounts at retailers

Wellbeing resources

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work scheme

Job summary

Miles & Barr Limited in Herne Bay is seeking a Compliance Coordinator to support regulatory standards and align company processes accordingly.

You will handle telephone enquiries with professionalism, prioritise tasks, and manage a busy workload while maintaining accuracy and strong attention to detail.

The salary package on offer is £26,000 - £28,000 depending on experience, with benefits and a supportive team culture.

Qualifications

• Excellent communication skills and ability to build relationships with clients over the phone.
• Driven and motivated to exceed targets and contribute to team success.
• Commitment to delivering a first-class customer experience and AML process support.

Responsibilities

• Keep up to date with regulatory and compliance standards and align company processes.
• Handle telephone enquiries in a professional manner.
• Prioritise tasks and manage a busy workload.
• Maintain high accuracy and attention to detail.
• Manage multiple and changing priorities.
• Investigate and make informed decisions in line with policies.
• Meet deadlines and SLAs.

Skills

Communication skills

Customer service

Attention to detail

Time management

Job description

Manage your property search and email alerts with MyMove

Manage your property online with Miles & Barr

We believe great outcomes begin with great people

Who we are;

Welcome to Miles & Barr, a trusted name in property across Kent. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, Miles & Barr combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.

An excellent opportunity has arisen to join our team as a Compliance Coordinator based in Herne Bay. The salary package on offer depends on experience and is £26,000 - 28,000 depending on experience.

The role;

• Support the business by keeping up to date with regulatory and compliance standards and aligning company processes and policies accordingly
• Handle telephone enquiries in a professional manner in line with the business standards
• Strong ability to prioritise tasks and manage a busy workload in a fast-paced setting
• Attention to detail and high level of accuracy
• Managing multiple and changing priorities at once
• Investigating and making informed decisions in line with our policies
• Meeting deadlines and SLAs appropriate to your role

What we are looking for;

• You will be a natural "people" person, with exceptional communication skills, with the ability to confidently and quickly build relationships with clients over the phone.
• You will have drive, determination, and motivation to exceed targets set and contribute to team success.
• You will be dedicated to delivering a first-class customer experience and supporting our clients in the end-to-end Anti Money Laundering process.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We’ve got you covered with that important pension pot.
• We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

At Miles & Barr, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.

We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know -we’ll be happy to help.

Join us and experience a workplace that truly values you.